Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

As a Customer for Life Payroll Consultant, you will be the cornerstone of our clients' ongoing payroll success. This role blends technical expertise, consultative problem-solving, and customer advocacy to help businesses optimize their payroll processes over the long term. You’ll manage work item tickets, deliver training, and ensure clients consistently experience value from our payroll solutions.

What you'll do:

As a Customer for Life Consultant, you are responsible for the ongoing support and optimization of payroll operations for enterprise clients. This includes managing complex configuration changes and leveraging advanced Java calculation knowledge to ensure accuracy, compliance, and tailored payroll solutions.

Proactive Relationship Management
Build trust and rapport through regular check-ins, tailored advice, and strategic guidance aligned to each customer's business needs.
Continuous Payroll Optimization
Provide consultative insights to refine payroll processes, identifying opportunities for automation, compliance, and efficiency improvements.
Work Item Ticket Resolution
Manage and resolve customer-submitted tickets using systems like Zendesk, Jira, or Zoho CRM. Collaborate with inte