AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Hi there,

Zapier is looking for an Engineering Manager to lead our AI Tasks team, the group responsible for making AI accessible, trustworthy, and productive for every Zapier user. This team builds the experiences that combine AI automation with human oversight, enabling complex workflows that were previously impossible. From guided prompting, AI powered task execution, and human-in-the-loop controls, AI Tasks is where AI meets real user needs safely, intuitively, and at scale.

Our mission is simple: unlock new automation possibilities through the combination of AI and human control. We help users go from their first AI experiment to confidently running advanced workflows by designing experiences that meet them where they are, whether they’re novices exploring AI for the first time or power builders scaling AI across their organization.

As the Engineering Manager for AI Tasks, you’ll lead the team responsible for removing the biggest barriers to AI adoption: discovery, blank-canvas prompting, trust, and complexity. This is a unique opportunity to define how AI becomes part of everyday automation for millions of people.

If you’re excited about making AI work for everyone—not just experts—this is the role for you.

Our Commitment to Applicants
Culture and Values at Zapier
Zapier Guide to Remote Work
Zapier Code of Conduct
Diversity and Inclusivity at Zapier

About You

You've shipped LLM-powered products. You have hands-on experience building and shipping LLM features, with bonus points for features that help non-experts succeed with AI such as human in the loop or guided prompting.
You’re willing to get your hands dirty. You thrive in ambiguous, fast-moving environments where rapid iteration is key. You’re comfortable prototyping user-facing AI flows, running experiments, and learning from real user behavior. You're comfortable with ambiguity and enjoy the process of turning vision into reality.
You are a skilled engineering leader. Yo