AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Hi there!

Zapier's Integration Quality team maintains and improves the most important, revenue-generating integrations at Zapier. We ship directly to customers with lots of autonomy—proactively improving features and reliability, handling API changes, and preventing issues before they happen.

We're expanding by building a new team in India, and we're looking for an Engineering Manager to lead this effort. You'll hire and develop a team of backend engineers focused on our Top 250 integrations, driving quality initiatives and running playbooks across the portfolio. This is a leadership-focused role where you'll balance technical guidance with team development, cross-functional collaboration, and strategic planning.

If you're energized by managing integrations at scale, love working with diverse APIs, and are ready to own a distributed team's success, this is the role for you.

As a Manager on the Integration Quality team, you'll:

Build and develop a high-performing team focused on improving quality and reliability across our integration portfolio—hiring, coaching, and growing engineers from the ground up
Own product and technical decisions for your team's work—knowing when to act decisively versus when to seek alignment on larger, harder-to-reverse decisions
Champion reliability and security—preventing regressions, improving observability, and establishing quality standards that protect customers
Translate customer experience data and metrics into priorities—anticipating risks, adopting new API features, and addressing issues before they escalate
Drive asynchronous alignment across distributed teams—proactively building processes that keep Integration Quality, Enterprise, Developer Platform, and foundational teams in sync across time zones
Partner with cross-functional stakeholders to shape vision and strategy, building relationships that lead to successful outcomes at the Zone and department level
Lead your team through one-on-ones, code reviews, and coaching—providing actionable feedback, celebrating success, and managing performance effectively
Plan for team growth—identifying where additional headcount is needed and making hiring decisions that strengthen the team

🚀 High Visibility, High Impact

This is a critical role at the heart of Zapier's product. In this position, you'll:

Work on systems that power hundreds of millions of workflows