AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Location: India

Zapier is looking for a Manager, Sales-Assist to join the Sales and Customer Success org at Zapier. The Sales-Assist team today serves our core customer group as they evaluate and buy Zapier’s products, by being a dedicated sales point-of-contact mainly through Live Chat and secondarily through Calls and Email. Today, we have an inbound sales motion, with proactive engagements with existing customers from product signals to drive expansion, and mostly working on faster sales cycle deals. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s products.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Our Commitment to Applicants
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Diversity and Inclusivity at Zapier

About You

You are located in India and able to work 5:00 pm - 1:00 am IST to allow overlap with North America-based colleagues.
You bring 5+ years of SaaS sales or upsell experience, ideally with horizontal platforms and AI and/or automation solutions, and a strong track record of success.
You have 2+ years of experience leading and developing high-performing sales or upsell teams, ideally within a fast-growing or high-velocity environment.
You are comfortable engaging with both technical and business audiences, with credibility in areas such as integrations, APIs, compliance, and scalability.
You are highly operational, making data-driven decisions, leveraging sales tools, and optimizing processes for efficiency and impact.
You thrive in ambiguous, fast-paced environments and bring a builder’s mindset to new challenges.
You’re deeply curious, especially about AI and automation, and are eager to experiment with new technologies that impr