We're building a new healthcare clearinghouse

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked as Ramp’s #3 fastest-growing SaaS vendor.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $92 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more. To learn more about how we work, watch our founder Zack’s interview with First Round Capital.

What we are looking for

Stedi is an API-first healthcare clearinghouse. By offering a modern API interface for running eligibility checks, processing claims, and ingesting ERAs, healthcare technology businesses are able to exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity.

We are growing our Payer Strategy & Operations team. This team serves as “air traffic control” for the millions of eligibility checks, claims, remittances, and claim status messages that flow between providers and virtually every payer across the country. In this role, you will work directly with payers, other clearinghouses, customers, and internal operations teams to ensure we can offer the most reliable and cost effective routes to payers across all transaction sets and protocols.

The work moves fast, spans a lot of surface area, and has real impact - both on our payers, customers, costs, and our roadmap.

Who you are

You have ample experience integrating with APIs, building tools, and working with data: you are familiar with REST/SOAP APIs and have hands-on experience building integrations to backend systems and applications. You have experience building internal tools, running queries, and manipulating data to move faster.
You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls.
You have experience in externally facing roles: You have experience in client-facing roles; ideally within consulting, technical support, implementation and onboarding, or solutions engineering roles.
You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to the product, payer operations, and engineering team.