Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your Mission

As a Senior Technical Account Manager in our Healthcare Client Success team, you'll guide our most strategic customers in building enterprise-level business automation programs. Your role will be crucial in ensuring our customers achieve maximum business value and organizational impact using UiPath's innovative automation platform. You'll work with stakeholders across all levels, from C-suite executives to team members, driving business adoption with a laser focus on achieving tangible outcomes and enhancing work processes.

What you'll do at UiPath

Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
Conduct design and code reviews for select automations to reinforce and verify best practices.
Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

What you'll bring to the team

Proven track record in customer-facing technical account management or consulting roles
Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage
Experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
Experience in project management and/or consulting, with ability to translate technical concepts for business stakeholders
Healthcare industry experience preferred
Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
A technologist at heart who can effectively communicate and implement solutions directly with customers
Degree in Computer Science or a relevant field
Candidates must be authorized to work in the United States for this role