AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: 8/19/25

Location: Americas

Hi there!

Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience.

We’re hiring Sr. Backend Engineers and Full Stack Engineers (backend-leaning) to join several high-impact teams in the Workflow Zone. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.

The Workflow Zone is where Zapier’s automation magic happens. This zone owns the product experience and execution engine behind creating, running, and debugging workflows (Zaps). We’re focused on building powerful, flexible tools that help individuals and teams automate their work with speed and confidence.

As automation use cases grow more complex—especially for Enterprise users—we’re evolving the platform to support more sophisticated logic, scalable execution, and AI-native experiences. This means:

Building intuitive and resilient workflow authoring experiences
Expanding execution capabilities and logic primitives
Introducing AI-powered tools for creation and troubleshooting
Improving reliability, observability, and control across the system

We’re currently hiring for several teams across the zone, including:

Code Experience
Runner
Troubleshooting

The Troubleshooting team ensures automations run smoothly—and when they don’t, users have the tools to understand why. This team is focused on preventing, detecting, and resolving workflow errors with clarity and speed.

In this role, you’ll:

Build systems that proactively detect, surface, and explain errors in user workflows
Design clear, actionable debugging experiences to help users fix issues faster
Collaborate with Support to turn customer pain points into product improvements
Strengthen the zone’s culture of reliability, observability, and resilience

If you enjoy solving messy problems, closing feedback loops, and turning complexity into clarity for users, this is a team where you’ll thrive.

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