AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: 11/4/2025

Location: Americas

Hi there!

Zapier is leading the way in AI automation. We’ve helped businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. Zapier’s AI Orchestration Zone is building the infrastructure that will power the next generation of automation. At the core of this effort is Model Context Protocol (MCP) — an open standard designed to let AI agents seamlessly reason, act, and orchestrate workflows across Zapier’s 8,000+ integrations.

We’re hiring a Senior Backend Engineer to help design and scale the systems that enable this vision. You’ll own APIs, build platform primitives, and work closely with cross-functional partners to define how agents access the real world through Zapier.

If you’re excited about working on foundational systems, love thinking in protocols and architecture, and want to help define how AI agents get work done — this is your role.

As a Sr. Backend Engineer working on MCP, you’ll:

Design, implement, and evolve core APIs that enable agents to take meaningful actions across Zapier’s ecosystem
Build systems that support scalable orchestration, robust logging, and high-availability execution
Collaborate on the architecture for MPC primitives like memory, context windows, and reasoning steps
Integrate with Zapier’s existing execution infrastructure and help build the interfaces between LLMs and automations
Partner closely with Product, Platform, and Sales teams to ensure the protocol serves both external and internal needs
Drive design decisions that prioritize scalability, performance, security, and clarity for developers and AI systems alike

High Visibility, High Impact

MCP is one of the most strategically important initiatives at Zapier. It’s foundational to our AI orchestration roadmap and plays a central role in how we show up in the broader AI ecosystem.

This is an opportunity to:

Define how AI agents interact with third-party systems through Zapier
Shape a new protocol that impacts both internal platform teams and external developers
Work on high-trust, cross-functional projects with visibility at the executive level
Influence long-term architecture for Zapier’s most amb