Operations Associate - Broker Dealer (BD)

Your Role:

As a Brokerage Operations Executive, you will support the day-to-day operations that power Alpaca’s brokerage infrastructure and ensure a smooth trading experience for our customers. You will play a key role in monitoring operational workflows, assisting with trade lifecycle processes, and maintaining the accuracy and integrity of brokerage data.

Based in our GIFT City (Gujarat International Finance Tec-City) office, you will work closely with teams across operations, compliance, engineering, and customer support to ensure that brokerage activities run reliably and in compliance with regulatory requirements.

This role is ideal for someone early in their career who is detail-oriented, curious about financial markets, and eager to build expertise in brokerage operations within a fast-growing fintech environment. You will gain hands-on exposure to the mechanics of trading, settlement processes, and operational workflows that support modern brokerage platforms.

Things You Get To Do:

• Support daily brokerage operations including trade monitoring, settlement, and operational workflows
• Assist in performing reconciliations between internal systems and external partners
• Investigate and help resolve operational discrepancies or trade exceptions
• Support account operations including onboarding checks, funding workflows, and operational requests
• Assist with corporate actions, dividends, and other lifecycle events affecting customer accounts
• Work with internal teams to escalate and resolve operational issues impacting customers
• Help document operational procedures and contribute to improving operational processes
• Support operational readiness for new product launches and platform updates

Who You Are (Must-Haves):

• 0–2 years of experience in financial services, brokerage operations, fintech, or a related field
• Bachelor’s degree in Finance, Economics, Business, Commerce, or a related discipline
• Strong attention to detail and ability to work with operational data accurately
• Good analytical and problem-solving skills
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Interest in financial markets and brokerage operations

Who You Might Be (Nice-to-Haves):

• Internship or prior exposure to brokerage operations, trading operations, or financial markets
• Familiarity with equities trading, settlement, or capital markets concepts
• Experience working with spreadsheets or basic data analysis tools
• Knowledge of regulatory environments related to financial services
• Experience working in a startup or fintech environment

Location Requirement:

This role is based onsite in GIFT City, Gujarat, and requires working from the office in accordance with regulatory and operational requirements.