RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for a Strategic Customer Success Manager - Americas.
The RemoFirst team is made up of problem solvers and overachievers, and we seek out others who are also passionate and relentless in their respective missions. The Customer Experience and Growth team sits at the heart of RemoFirst, and supports clients from the moment they hire their first employee through our platform, and for the lifetime of their global employment journey. We work closely with our Sales, Product, and Finance colleagues to deliver a world-class experience. We also support our clients’ global employees in collaboration with our network of local partners.
We are looking for a Customer Success Manager, you will be responsible for advising and proactively guiding customers and their employees through the global employment process. You will support their onboarding onto the RemoFirst platform and then be their point of contact for any future needs.
your responsibilities will include:
