Human Interest

The SECURE Act 2.0 created new tax incentives and mandates for small business retirement plans, and Human Interest built the infrastructure to meet that demand. Their platform serves industries where retirement benefits were historically rare, including construction, retail, and hospitality. With more than $700M raised from investors including BlackRock, SoftBank, and TPG, the company reached unicorn status while staying focused on a single product category.

The team operates around five stated principles: customer obsession, long-term orientation, autonomous and accountable teams, an escalating bar for talent and performance, and fundamental optimism. Professional development runs through "Beacon U," an internal university paired with an annual education stipend. The Lindon, Utah office anchors the customer success operations team, while engineering and most other functions work across the company's distributed US workforce.