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Front

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300 employees
Flexible Hybrid

Front builds a customer operations platform for B2B teams that need to manage complex, multi-channel communication at scale. The platform replaces scattered inboxes with a shared workspace where support, sales, and account management teams can collaborate behind the scenes. Trusted by Uber Freight, Navan, and Stripe.

Front's Remote Policy

Front defines four employee profiles that determine work location and compensation zone. Hybrid employees work in-office two days per week (Tuesdays and Thursdays) and must live within 50 miles of an office. Commuter employees come in 1 to 5 days per month from an accessible remote location. Remote employees work full-time remote with limited office expectations. In-office employees are present four days per week in select roles. From their careers page: "Join our team from wherever you are! Fronteers work remotely from Portland, Phoenix, Australia, and many more destinations around the globe."

Benefits & Perks

Health & Wellness

11

Health Insurance

Front offers Cigna and Kaiser health insurance coverage, with most packages 100% employer-paid.

Dental Insurance

Sun Life dental insurance is 100% employer-paid, with a nationwide network of dentists.

Vision Insurance

Sun Life vision insurance via VSP network is 100% employer-paid.

Life Insurance

Front provides group life and AD&D insurance for employees.

Disability Insurance

Front provides disability insurance coverage for all full-time employees.

Mental Health Benefits

Employees receive 8 therapy sessions and 8 coaching sessions per year through Modern Health, plus texting support and meditation sessions.

Employee Assistance Program

Front offers an Employee Assistance Program alongside Modern Health for comprehensive support.

Flexible Spending Account (FSA)

Multiple FSA plans are available through Navia Benefits for healthcare and dependent care expenses.

Health Savings Account (HSA)

Employees can use a Health Savings Account alongside Front's medical coverage.

Fitness Stipend

Front provides a $100 per month lifestyle stipend to spend on fitness, health and wellness, and other activities. Employees in Europe receive €75 per month.

Wellness Programs

Front offers wellness days on months with no holidays, giving employees an extra day off to focus on health and well-being.

Financial

5

401(k) / Retirement Plan

Front offers 401(k) plans including Roth 401(k) options for all employees.

Equity / RSUs

Front includes equity in its compensation packages.

Employee Stock Purchase Plan

Front offers an Employee Stock Purchase Plan (ESPP) for employees to buy company stock at a discount.

Commuter Benefits

Front offers commuter benefits to help with the cost of getting to work.

Relocation Assistance

Front provides relocation assistance to all employees who need to relocate for their role.

Time Off

5

Unlimited PTO

Front offers a flexible time off policy, plus Wellness Days that add a day off in months with no holidays and a company-wide winter break between Christmas and New Year's Day.

Unlimited Sick Days

Unlimited sick leave is available for all employees.

Paid Holidays

Front observes paid company holidays throughout the year.

Company Shutdown Days

The entire company closes from Christmas to New Year for a winter break.

Flexible Schedule

Front offers Focus Fridays free from regular meetings, with flexibility to arrange preferred schedules.

Remote & Equipment

2

Home Office Stipend

Front provides remote employees a monthly teleworking allowance toward Wi-Fi, equipment, and cell data.

Company Offsites / Retreats

Front hosts annual company retreats and EPD offsites so remote and hybrid employees can connect in person.

Family & Care

2

Parental Leave

Front offers paid parental leave for both birthing and non-birthing parents.

Fertility Benefits

Front provides family planning support through Maven.

Professional Growth

1

Learning & Development Budget

Front invests in employee growth through learning and development opportunities, including lunch-and-learn sessions.

Culture & Perks

5

Volunteer Time Off

Employees receive 3 paid volunteer days per year to give back to their communities.

Employee Referral Bonus

Front offers a referral bonus program for employees who refer successful new hires.

Employee Resource Groups

Front supports ERGs including FrontAsia, Black at Front, and OutFront (LGBTQIA+), among others.

Free Snacks & Drinks

Offices feature fully stocked kitchens with snacks and drinks, plus free lunch on Tuesdays and Thursdays via Forkable.

Team Events & Social Budget

Front hosts regular happy hours, after-work events, quarterly cooking classes, and team activities.

Tech Stack

JavaScript & Libraries

React
Next.js
AngularJS
Redux
styled-components
RxJS
Electron
Recharts

Frameworks

TypeScript
JavaScript
Python
Ruby
Java
Swift
R
SQL

Databases

Amazon Redshift
MySQL
Microsoft SQL Server
Redis
Memcached
Elasticsearch
Apache Spark
Apache Flink

Infrastructure

AWS
Amazon S3
Amazon EC2
AWS Lambda
Amazon RDS
Vercel
Docker
Kubernetes

Analytics & Monitoring

Google Analytics 4
Google Tag Manager
Hotjar
Optimizely
Clearbit

Sales & CRM

Salesforce
HubSpot

Payments

Stripe

Integrations

Lever
SendGrid
Twilio
Mandrill
Google Workspace
Slack
Zoom
Jira
63 technologies detected

Why Front

Front turns chaotic customer communication into coordinated operations. Where most helpdesks handle simple ticket routing, Front manages the layered coordination behind B2B relationships: shared inboxes across email, SMS, and chat with automated workflows, real-time internal collaboration, and analytics built in. Founded in 2013 by Mathilde Collin and Laurent Perrin, the company has grown to serve over 9,000 organizations from offices in San Francisco, Paris, Chicago, Dublin, and Santiago.

The culture runs on six stated values: Transparency, Care, High Standards, Collaboration, Low Ego, and Speed. Focus Fridays keep every week anchored with a meeting-free day where employees set their own schedule. Front has published its full geographic compensation structure, breaking pay into four US zones and international tiers, and shares individual pay ranges with employees during annual reviews and on request.

Front's support team offers a clear window into how remote works here in practice. The entire support org operates remotely across the US, France, Ireland, Australia, Chile, and the Philippines. That team has hit 100% CSAT, zero regretted attrition, and carries an average tenure of 3.125 years, well above the 2.16-year company average.

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