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Cresta

•
763 employees
Remote-First

Cresta builds the AI operating system for customer experience, where human and AI agents work together across the customer lifecycle. Its platform automates conversations and back-office work and coaches contact-center agents in real time, so each conversation makes the next one better. United Airlines, CVS Health and Marriott use Cresta.

Cresta's Remote Policy

Cresta's careers page calls its working model hybrid: "Our hybrid model is built for flexibility. While some roles have in-office expectations, many are fully remote."

Its open roles lean further toward remote than that label suggests. Most current postings are fully remote, open to candidates in the US, Canada, the UK, Australia, India, Spain and Taiwan. A smaller set is attached to an office: sales development roles in San Francisco and New York, internships in Toronto, and backend engineering roles in Romania and Berlin. Each posting states its own location and work arrangement, so check it before you apply.

The careers page adds: "We are a global team with offices and remote opportunities in locations all around the world."

Benefits & Perks

Health & Wellness

4

Health Insurance

Cresta lets employees choose from multiple medical plans, with coverage options that extend to their families.

Dental Insurance

Employees choose from multiple dental plans, and coverage can include their families.

Vision Insurance

Employees choose from multiple vision plans, and coverage can include their families.

Wellness Programs

Employees receive a monthly stipend that covers both wellness and communication costs.

Financial

3

401(k) / Retirement Plan

Job postings include a retirement savings plan but do not state an employer match.

Equity / RSUs

Total compensation for Cresta roles includes equity in addition to location-based base pay.

Commuter Benefits

Employees who work onsite at Cresta offices receive commuter benefits.

Time Off

1

PTO / Vacation

Many Cresta postings offer flexible PTO to take time off as needed, while some postings list 20 days of vacation instead.

Remote & Equipment

1

Home Office Stipend

Cresta gives employees a remote work setup budget for creating a productive home office.

Family & Care

1

Parental Leave

Cresta offers inclusive paid parental leave to all new parents welcoming a new child.

Culture & Perks

1

Free Snacks & Drinks

Employees who work onsite have access to an in-office meal program.

Tech Stack

JavaScript & Libraries

React
Sentry

Frameworks

Styled Components
Mantine
Materialize CSS

Web Servers

AWS Lambda

CMS & Content

Webflow

Hosting

AWS

Analytics & Monitoring

HubSpot
Intellimize
RudderStack
OpenTelemetry

Sales & CRM

Salesforce

Integrations

Google Workspace
Slack
Zoom
16 technologies detected

Why Cresta

Cresta was born at Stanford's AI Lab in 2017, co-founded by Sebastian Thrun, Tim Shi and Zayd Enam, and is backed by Sequoia, Greylock and WiL. Its hiring shows how much of the work happens next to customers: alongside backend, ML and infrastructure engineers, the team hires forward deployed engineers and forward deployed product managers for its AI Agent product, plus AI deployment managers, conversational designers and embedded AI experts.

The company runs on eight operating principles, including "Mission is the boss," "Patient in strategy, impatient in execution," "Have the courage to be disliked" and "Do too much," which Cresta explains as "extraordinary achievements require extraordinary effort." Expect a demanding pace, paired with what the company calls "high standards with high support" and "transparency about where we're headed." Guest speakers, customer spotlights, hackathons and lunch-and-learns bring outside perspectives into the team.

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Open Positions
80 positions

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