Cresta

Cresta's platform sits inside live customer conversations, providing real-time prompts, post-call analysis, and AI-driven coaching that helps sales and support teams close more deals and resolve issues faster. Their products cover the full contact center stack: agent assist, conversation intelligence, virtual agents, and outcome-based analytics. The company earned recognition as a Leader in the Forrester Wave for Conversation Intelligence (Q2 2025) and was named to Forbes Best Startup Employers for three consecutive years.

Co-founded by Sebastian Thrun (who also founded Waymo) and now led by CEO Ping Wu, Cresta operates on principles like "Mission is the boss" and "Stay lean," which translate to high-ownership teams that move fast with minimal bureaucracy. Engineering teams work across a React and AWS stack with Salesforce and HubSpot on the go-to-market side. The company raised a $125M Series D in November 2024, bringing total funding to $276M and signaling continued investment in product and headcount.