

Cresta
Cresta builds the AI operating system for customer experience, where human and AI agents work together across the customer lifecycle. Its platform automates conversations and back-office work and coaches contact-center agents in real time, so each conversation makes the next one better. United Airlines, CVS Health and Marriott use Cresta.
Cresta's Remote Policy
Cresta's careers page calls its working model hybrid: "Our hybrid model is built for flexibility. While some roles have in-office expectations, many are fully remote."
Its open roles lean further toward remote than that label suggests. Most current postings are fully remote, open to candidates in the US, Canada, the UK, Australia, India, Spain and Taiwan. A smaller set is attached to an office: sales development roles in San Francisco and New York, internships in Toronto, and backend engineering roles in Romania and Berlin. Each posting states its own location and work arrangement, so check it before you apply.
The careers page adds: "We are a global team with offices and remote opportunities in locations all around the world."
Benefits & Perks

Health & Wellness
4
Health & Wellness
Health Insurance
Dental Insurance
Vision Insurance
Wellness Programs

Financial
3
Financial
401(k) / Retirement Plan
Equity / RSUs
Commuter Benefits

Time Off
1
Time Off
PTO / Vacation

Remote & Equipment
1
Remote & Equipment
Home Office Stipend

Family & Care
1
Family & Care
Parental Leave

Culture & Perks
1
Culture & Perks
Free Snacks & Drinks
Tech Stack
JavaScript & Libraries
Frameworks
Web Servers
CMS & Content
Hosting
Analytics & Monitoring
Sales & CRM
Integrations
Why Cresta
Cresta was born at Stanford's AI Lab in 2017, co-founded by Sebastian Thrun, Tim Shi and Zayd Enam, and is backed by Sequoia, Greylock and WiL. Its hiring shows how much of the work happens next to customers: alongside backend, ML and infrastructure engineers, the team hires forward deployed engineers and forward deployed product managers for its AI Agent product, plus AI deployment managers, conversational designers and embedded AI experts.
The company runs on eight operating principles, including "Mission is the boss," "Patient in strategy, impatient in execution," "Have the courage to be disliked" and "Do too much," which Cresta explains as "extraordinary achievements require extraordinary effort." Expect a demanding pace, paired with what the company calls "high standards with high support" and "transparency about where we're headed." Guest speakers, customer spotlights, hackathons and lunch-and-learns bring outside perspectives into the team.
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Open Positions

Growth Engineer
Cresta
AI Strategist
CrestaBrowse remote jobs by function
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