Thumbtack

Founded in 2008, Thumbtack has grown from a simple service directory into a full home management platform. Homeowners get personalized project recommendations, AI tools, and instant matching with vetted pros across hundreds of service categories. The company operates on a marketplace model where professionals use credits to pitch their services directly to customers.

Thumbtack calls its work model "virtual-first, not virtual-only." Day-to-day collaboration runs through Slack and Google Suite, with core synchronous hours from 9 a.m. to 3 p.m. PT and protected focus time on No Meeting Wednesdays. The company maintains optional collaborative workspaces called "Libraries" in San Francisco, Salt Lake City, Toronto, and Manila, and brings teams together through quarterly in-person events including Camp Thumbtack. Five values guide the culture: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean. Eight employee resource groups operate across North America and the Philippines.