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Thumbtack

1,100 employees
Remote-First

Thumbtack is the home services marketplace where homeowners find and hire local professionals for everything from urgent repairs to major renovations. The platform connects millions of customers with a network of local service businesses across every U.S. county, using AI-powered matching and personalized project guidance to simplify home care.

Thumbtack's Remote Policy

From their Virtual-First page: "We're committed to a virtual-first Thumbtack and we're not looking back. Our people work virtually day-to-day and connect at in-person gatherings throughout the year." Employees work from across 39 U.S. states, Ontario, British Columbia, and the Philippines. Core collaboration hours are 9 a.m. to 3 p.m. PT, with flexibility outside those hours. An international work policy allows up to 60 days per country per calendar year. On returning to the office, CEO Marco Zappacosta states: "Simply put, we're not planning a return to the office. Virtual-first is here to stay at Thumbtack." Read their full virtual-first policy

Benefits & Perks

Health & Wellness

13

Health Insurance

Full medical insurance coverage. In the Philippines, includes HMO for self plus up to 3 dependents including common-law and same-sex domestic partners.

Dental Insurance

PPO dental plan covering employees and dependents.

Vision Insurance

Vision insurance coverage for eye exams, glasses, and contacts.

Life & AD&D Insurance

Life insurance and accidental death & dismemberment coverage is part of Thumbtack's benefits.

Disability Insurance

Short-term and long-term disability coverage is part of Thumbtack's benefits.

Health Savings Account (HSA)

A health savings account is available as part of Thumbtack's health benefits.

Flexible Spending Account (FSA)

Pre-tax flexible spending account for healthcare and dependent care expenses.

Mental Health Benefits

12 coaching sessions and 12 therapy sessions per year via Modern Health for employees and dependents, plus access to multicultural and diverse therapists through Therify.

Pet Insurance

Company-subsidized pet insurance coverage.

Gender Affirming Care

Coverage for gender dysphoria services through the family formation HRA, plus transgender healthcare benefits and abortion travel benefits.

Employee Assistance Program

EAP through Modern Health providing mental health and well-being support for employees and dependents.

Fitness & Lifestyle Stipend

Thumbtackers receive $1,000 per year, paid semi-annually, to support remote-work health — including professional development, conferences, and self-care.

Wellness Programs

Comprehensive wellness programs including weekly Wellness Wednesday yoga sessions featuring a Thumbtack pro, wellness days, and wellness-focused subscriptions.

Financial

3

401(k) / Retirement Plan

401(k) and Roth 401(k) retirement savings plans available to employees.

Pay Transparency

Salary ranges published in all job postings with geo-tiered compensation across at least 3 tiers.

Financial Planning & Wealth Management

One-on-one financial wellness coaching plus access to Northstar and Wealthfront wealth management services.

Time Off

7

Unlimited / Flexible PTO

Flexible PTO policy allowing employees to take time off as needed.

Paid Holidays

18-20 company-wide paid holidays per year, significantly exceeding the US average.

Company Shutdown Days

Company-wide shutdowns in both summer and winter, including a week-long end-of-year shutdown in December.

Flexible Schedule

Core synchronous collaboration hours from 9 AM - 3 PM PT with No Meeting Wednesdays. Outside core hours, employees manage their own schedule.

Bereavement Leave

Paid bereavement leave following the death of a family member or loved one.

Extended Medical Leave

100% of pay for up to 8 weeks for medical leave, with additional weeks covered through short-term disability.

Paid Sick Days

Paid sick days for employees.

Remote & Equipment

4

Home Office / Remote Work Stipend

$1,000 USD annual remote work stipend ($1,400 CAD; PHP 46,600) paid semi-annually for professional development, self-care, and office setup.

Cell Phone & Wi-Fi Reimbursement

Cell phone and Wi-Fi reimbursements for remote employees in North America.

Company Offsites / Retreats

Regular in-person offsites and team events (1-2x/year for ICs, 2-3x for managers, 4-6x for leaders), plus Camp Thumbtack and access to SF collaborative workspace.

International Work Allowance

Up to 60 days per country per calendar year of international work, limited to no more than 15 consecutive calendar days outside the Americas.

Family & Care

3

Parental Leave

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for 20 weeks at 100% pay in the US and Canada.

Fertility & Family Formation Benefits

$30,000 USD/CAD lifetime maximum reimbursement for family formation and family planning.

Adoption Assistance

Family formation benefits provide up to $30,000 lifetime reimbursement for family planning.

Professional Growth

3

Learning & Development Budget

Continuing education stipend, tuition reimbursement, online course subscriptions, job training and conference attendance, and personal development training.

Mentorship Program

Formal mentorship program and virtual coaching services including BetterUp professional coaching.

Defined Career Pathways

Customized development tracks with internal promotion pathways and structured career progression.

Culture & Perks

5

Employee Resource Groups

8+ ERGs across North America and the Philippines, including Parents ERG and groups focused on racial/ethnic, gender, and LGBTQ+ identities.

Employee Recognition Awards

Formal employee awards program recognizing contributions across the organization.

Team Events & Social Budget

Company-sponsored social events including happy hours, outings, local community meetups in 30+ cities, and virtual concerts and celebrations.

Volunteer Time Off

Opportunities to volunteer in the local community and partnerships with nonprofits.

Employee Product Discount

$450 USD/CAD quarterly Thumbtack Bucks stipend ($1,800/year) to book a professional on the Thumbtack platform.

Tech Stack

Frameworks

Golang
JavaScript
Kotlin
Python
Sql
Swift
TypeScript
React

Infrastructure

AWS
Google Cloud
Terraform
NGINX
Apache
Envoy
Webpack
Atlassian Cloud

Analytics & Monitoring

Bigquery
MySQL
PostgreSQL
Snowflake
Pandas
Tableau
Google Analytics 4
FullStory

Advertising & Marketing

Salesforce
HubSpot
SendGrid
Mailgun
Propensity
Branch

Integrations

reCAPTCHA
Webauthn
Hackerone
Canva
Illustrator
Photoshop
Qualtrics
Slack
58 technologies detected

Why Thumbtack

Founded in 2008, Thumbtack has grown from a simple service directory into a full home management platform. Homeowners get personalized project recommendations, AI tools, and instant matching with vetted pros across hundreds of service categories. The company operates on a marketplace model where professionals use credits to pitch their services directly to customers.

Thumbtack calls its work model "virtual-first, not virtual-only." Day-to-day collaboration runs through Slack and Google Suite, with core synchronous hours from 9 a.m. to 3 p.m. PT and protected focus time on No Meeting Wednesdays. The company maintains optional collaborative workspaces called "Libraries" in San Francisco, Salt Lake City, Toronto, and Manila, and brings teams together through quarterly in-person events including Camp Thumbtack. Five values guide the culture: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean. Eight employee resource groups operate across North America and the Philippines.

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Open Positions
44 positions

Remote
San Francisco, California, United States
$125K–$190K
📣Marketing
5 days ago

Showing 6 of 24 positions