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Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.
The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.
Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.
We're looking for a commercially-minded Account Manager to join our Mid-Market Account Management Team at Pleo. In this role, you'll help grow and expand our existing customer base and be part of the Customer Growth & Expansion team as we scale. If you're excited about strategic account management, obsessed with customer outcomes, know how to unlock expansion across complex organisation, you love nurturing relationships, identifying growth levers, proving ROI, and are passionate about spend management, then this is the opportunity for you!
You’ll report to our Senior Sales Manager, Account Management and work closely with teams in Customer Success, Deal Desk, Pricing and Enablement. Our team of 16 is highly collaborative and dedicated to delivering value and growing our existing customer base. You’ll also have the chance to partner with teams across Sales, Support, Product and Marketing to ensure success.
As an Account Manager, you will:
You’ll thrive in this role if you have:
Complete fluency in English
This role is a good fit for you if:
This role is not a good fit for you if:
You prefer simple, single-point-of-contact relationships. This role requires multi-threading across Finance, IT, and Procurement in mid-market organizations.
In your first 6 to 12 months at Pleo, you’ll:
[Delete this for critical/hard to fill role where VISA sponsorship can be an option]
Please note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.
💳 Your own Pleo card (no more out-of-pocket spending!)
🍜 Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
🏥 Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
🌴 We offer 25 days of holiday + your public holidays
🏠 For our Team, we offer both hybrid and fully remote working options
🏖️ Option to purchase 5 additional days of holiday through a salary sacrifice
❤️🩹 We use MyndUp to give our employees access to free mental health and well-being support with great success so far
👶 Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work
We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:
Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!
Last time we hired for this role, we received a vast number of applications but only a few were selected for an intro call. Some of the key reasons why previous candidates didn’t make it past the application screening stage include:
Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Mental Health Benefits
Equity / RSUs
PTO / Vacation
Paid Holidays
Flexible Schedule
Home Office Stipend
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Free Snacks & Drinks
No. Most of Pleo's open roles are hybrid and tied to an office city such as London, Lisbon, Copenhagen, Madrid or Amsterdam. Remote postings are restricted to named European countries, and none of the current remote postings is worldwide, so check the location line on the specific role.
Pleo's job postings list 25 days of holiday plus your local public holidays, with the option to buy 5 additional days of holiday through salary sacrifice. The careers page also describes flexible hours and guilt-free time off.
Pleo offers private healthcare through Vitality, Alan or Médis depending on location, free mental health and wellbeing support through MyndUp including same-day sessions, and paid parental leave.
Yes. Pleo says its people are scattered across the globe but get together regularly for company-wide Team Camps. The careers page also lists home office supplies for remote employees, while office-based staff get weekly breakfasts, lunch on their work days and Pleo Dinners.
English is Pleo's company language, according to its job postings, though some sales roles are tied to a specific language market, so check the posting. The careers page also says every single application is reviewed by a human, and its job postings list belonging@pleo.io as a contact for questions about diversity and inclusion.