Engineering Manager - Network Health

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

Plaid’s Network Health team protects Plaid and our network from fraud and abuse. We build robust, intelligent yet flexible risk platforms and services to empower risk detection, mitigation, and resolution across all Plaid products and applications.

As Engineering Manager for Network Health, you will lead a growing, deeply technical team responsible for risk engineering at Plaid. You will set the long-term strategy and roadmap, translate evolving fraud scenarios and business requirements into technical priorities, and drive execution with a high technical bar. You will manage and grow software engineers, partner closely with embedded data scientists and machine learning engineers, and work hands-on with the data to identify trends and opportunities. This role is well suited to a high-agency leader who thrives in ambiguity and wants to remain close to the work while shaping a critical new team.

Responsibilities

• You’ll lead a team of 5 engineers and 2 embedded data scientists, developing them through clear goal setting, coaching, and feedback.
• You’ll drive the long-term Network Health strategy and roadmap, in close partnership with technical and product leaders across Plaid
• You’ll uphold a high bar for technical quality and delivery velocity, leading by example.
• You’ll dive hands-on into the data and tech stack to understand current metrics, trends, and opportunities - then use those to guide the team’s technical decisions.

Nice to have

• 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
• 2+ years of engineering management experience
• A track record of setting strategy and executing against roadmaps in ambiguous environments while navigating business, product, and technical tradeoffs.
• Deep technical judgment in backend and data-intensive systems, with the ability to engage directly in architecture, system design, coding, and data analysis.
• Experience in risk engineering, fraud detection, abuse prevention, trust and safety, or a related domain.
• Track record of building and growing high performing engineering teams

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

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Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.