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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, loyalty, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Olo’s Legal Department is building the Legal Department of the future: an AI-forward, data-driven operating model that helps the team move faster, work smarter, and stay better connected to the business. We are hiring a Legal Operations Lead to own and scale this operating model end-to-end.
This is not a contract management role. Contracting is one workflow this person will help modernize, but the scope of the role is much broader: design the systems, processes, tools, metrics, and AI-enabled workflows that allow Legal to operate more efficiently and with better insight and business impact.
The ideal candidate for this role uses AI in their work every day, has shipped AI or automation workflows in a legal or business environment, and is excited to build practical systems that change how the legal and business teams get work done. Candidates should be able to show how they use AI to improve their own work, build repeatable workflows, evaluate output quality, and train others on practical use cases.
You will report to the Deputy General Counsel, Privacy and Technology, and will work closely with the entire Legal team. You will work with stakeholders across the organization, including team members in Legal, IT, Finance, and Sales.
This role can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
20 Days PTO
10 Sick Days
Quarterly Mental Health Days
Bimonthly Half-Day Summer Fridays
Company Holiday Break
Volunteer Time Off
Premium Healthcare Coverage
Dental Insurance
Vision Insurance
401(k) Match
Potential Company Equity
Donation Match Benefits
12-Week Parental Leave
Remote Office Stipend
Flex Work Policy
Annual Development Stipend
Mentorship Program
GROW Leadership Development Program
Virtual Events & Regional Meetups