Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Quality Assurance Automation Engineer – Software Engineer
We're looking for a Quality Assurance Engineer to join our GTM Business Systems team. This team is responsible for designing, building, and scaling the business systems that power the entire customer lifecycle — from initial lead acquisition to sales, renewals, billing, customer success, and advocacy. Our ecosystem includes Salesforce Sales Cloud, Service Cloud and CPQ, Workato, Logisense, NetSuite, and Fastly products. As a QA Engineer on this team, you'll play a critical role in ensuring the quality and reliability of complex, integrated business systems across our entire GTM technology stack.
What You'll Do
- Design, develop, and maintain comprehensive test strategies, test plans, and test cases covering functional, regression, integration, and end-to-end scenarios across our GTM systems ecosystem.
- Build and maintain automated test suites using Playwright and other modern test automation frameworks to support continuous integration and delivery pipelines.
- Lead regression testing efforts across Salesforce (Sales Cloud, Service Cloud, CPQ), Workato integration workflows, Logisense billing, and NetSuite ERP — ensuring changes in one system do not break downstream behavior.
- Leverage AI-assisted testing tools and techniques to accelerate test case generation, improve coverage, and identify edge cases across complex multi-system workflows.
- Partner with Salesforce developers, integration engineers, and business analysts to embed quality early in the development lifecycle through shift-left testing practices.
- Define and track quality metrics — including defect rates, test coverage, automation coverage, and regression pass rates — and report on quality health to engineering leadership.
- Perform exploratory and risk-based testing on high-impact areas such as CPQ quoting workflows, billing integrations, and order management automation.
- Triage, document, and track defects through resolution, working closely with developers to reproduce issues and validate fixes.
- Contribute to CI/CD pipeline health by maintaining automated test stability, reducing flaky tests, and integrating test execution into deployment workflows.
- Continuously improve test infrastructure, tooling, and QA processes as the platform evolves.
What We're Looking For
- 4+ years of progressive QA or software testing experience, including at least 2 years focused on enterprise SaaS or business systems platforms.
- Hands-on experience with Playwright or comparable end-to-end test automation frameworks (e.g., Selenium, Cypress); ability to write, maintain, and debug automated test scripts.
- Demonstrated experience designing and executing regression test strategies for complex, integrated systems where changes in one platform can cascade downstream.
- Familiarity with Salesforce platform testing — including Sales Cloud, Service Cloud, or CPQ — with an understanding of how Salesforce UI, APIs, and automation can be tested effectively.
- Experience testing integration workflows between systems (e.g., Workato, MuleSoft, or similar iPaaS platforms), including validating data mappings, trigger conditions, and error handling.
- Practical experience using AI-assisted tools (such as GitHub Copilot, Testim, Mabl, or similar) to accelerate test generation, improve test coverage, or enhance defect detection.
- Proficiency with defect tracking and test management tools (Jira, Zephyr, or equivalent).
- Solid understanding of API testing using tools such as Postman or similar, including REST API validation across system integrations.
- Ability to read and understand application code sufficiently to collaborate with developers, review test gaps, and write automation scripts.
- Strong analytical and communication skills — able to clearly document defects, explain quality risks to technical and non-technical stakeholders, and advocate for quality standards.
We'll Be Super Impressed If You Have Experience In Any of These
- Experience testing billing platforms (Logisense, Zuora, Aria, or similar) including billing event validation, invoice accuracy, and subscription lifecycle scenarios.
- Experience testing NetSuite ERP integrations, including order-to-cash and financial data validation.
- Knowledge of Salesforce CPQ testing, including quoting, pricing rules, approval workflows, and contract generation.
- Salesforce certifications (Administrator, Platform App Builder, or equivalent).
- Experience with performance or load testing tools (e.g., k6, Locust, JMeter) for high-volume transaction scenarios.
- Contributions to open-source test automation projects or test framework development.
Work Hours
This position will require you to be available during local core business hours as well as support the on-call rotation managed by your team. 2pm - 11pm IST
Work Location(s) & Travel Requirements
This is a HYBRID role and locations for this position are:
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
Salary
23-28 LPA
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly's equity and discretionary bonus programs.
Benefits
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
Why Fastly?
- We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
- We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
- We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Important: All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.Â
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