Remote
UK
£95K–£115K GBP
📣Marketing
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🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£68,000 - £88,000 + Benefits | 12 month fixed term contract
Every word we write matters. From what’s in the app, to job ads (like this one), to error messages, to emails, to internal policies, to… you get the idea.
The Writing team isn’t responsible for writing every word though – we’re here to level up Monzo’s writing overall. We have a well-established tone of voice, and people here really care about making sure all our writing is consistently good and works hard for customers. It’ll be your job to keep that quality up through the writing you do. But you’ll also be a champion for great writing by proving the difference it makes, and helping other people to improve their own writing skills.
Our never-ending reason to exist is to improve the overall quality of writing at Monzo. That means a culture where care for language is the norm. Everyone, in every role, should understand how important it is to write in a clear, empathetic way, and they should all have the skills to do it. The outcome of that will be world-leading writing for customers. They’ll trust us because our writing is clear, effective and works hard for them.
You’ll get together with the other writers pretty regularly to review and showcase work, collect feedback and insights from one another and generally just raise the bar for words at Monzo. And as we hinted at already, you’ll live and breathe our tone of voice, which is propped up by 3 guiding principles: straightforward kindness, everyday magic and warm wit.
This is a 12-month fixed term contract covering for our Writer who’s based in the Borrowing collective. That means you’ll be focused on supporting teams working on things like loans, credit cards, overdrafts and other borrowing and credit related projects.
You’ll work closely with cross-functional squads of engineers, designers, marketers, researchers and so on to make it an amazing experience for existing customers, and bring new people on board.
A typical day could see you
Your home will be in Writing
Alongside the work you do in Borrowing, you’ll contribute to the Writing discipline. We’re always working on new resources, training and processes to make writing easier for everyone at Monzo.
Writing is part of the wider Marketing team but this role isn’t only about marketing. In fact, that’s a small part of the job. Your remit will be to improve the quality of the writing that touches your part of the business, inside Monzo and out.
This is for you if
This isn’t for you if
You’ll get
Please make sure you give us both a CV and a cover letter. This is a writing job after all; you should want to show us what you can do. A cover letter also helps us understand why you want the job vs a CV which often just tells us why you might be able to do the job.
Our interview process involves 3 main stages (not including a recruiter call).
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-JB1
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
GBP 68,000 - 88,800
Annually
Health Insurance
Employee Assistance Program
Mental Health Benefits
Wellness Programs
Life Insurance
Performance Bonus
Stock Options
Commuter Benefits
401(k) / Retirement Plan
401(k) Match
Relocation Assistance
Flexible Schedule
PTO / Vacation
Paid Holidays
Sabbatical
Sick Days
Bereavement Leave
Company Equipment
Parental Leave
Fertility Benefits
Adoption Leave
Learning & Development Budget
Defined Career Pathways
Team Events & Social Budget
Free Snacks & Drinks
No. Monzo tells engineering candidates that it values meeting in person but has no mandated office attendance requirement, even for engineers who live near an office. If you live outside London and Monzo asks you to come in, it supports you with the costs. The offices tend to be most social from Tuesday to Thursday.
Anywhere in the UK. Remote roles at Monzo do not extend outside the UK, and its engineers are spread across the country, from Brighton to the Western Isles. Monzo's roles in its EU offices are office-based rather than remote, and visa sponsorship is available for certain roles.
Monzo says it trusts people to work enough hours to do the job well, at times that suit them and their team. Customer operations roles are the exception and work set shifts. Monzo also tells engineering candidates that it keeps meetings to core hours and will make part-time working happen whenever it can.
Monzo offers 26 days' holiday plus bank holidays, or 34 days if you opt out of bank holidays. Everyone can also take 1 month of unpaid leave every year, and there are 8 weeks of paid sabbatical leave after every 5 years of service. Compassionate leave is 10 days as standard, with grief counselling.
Primary caregivers with 13 weeks' service get 26 weeks at full pay, then 13 weeks at statutory maternity pay and 13 weeks unpaid. Secondary caregivers get 13 weeks at full pay plus 39 weeks unpaid. Monzo also offers up to 8 days of paid fertility treatment leave a year, up to 10 days of additional paid leave for pregnancy loss, and fertility and family-forming health education.
Salaries are reviewed every year, and an Incentive Award tied to performance can be paid as cash, equity or a mix. Monzo contributes 4% of base salary to your pension and matches additional contributions up to a maximum of 6%. Each employee gets a learning budget of 1,000 pounds a year for books, training courses and conferences. Monzo is also an accredited Living Wage employer.
