About the Client
Our client is a fast-moving, venture-backed company in the future-of-work space, providing businesses with remote Executive Assistant talent to help them scale efficiently. They are a technology-forward organization that increasingly leverages AI to power and streamline both the client experience and internal operations. Co-founded by a leader deeply focused on redefining how remote staffing and delegation work, the company operates at high speed and expects the same pace and ownership from every team member.
Why does this role exist?
As the client scales its AI-powered operations and its network of remote Executive Assistants, the words clients and EAs read every day — templates, guides, onboarding flows, automated messages — need to stay accurate, consistent, and on-brand without slowing the business down. This role exists to build and own that content infrastructure from the ground up: not just writing copy, but architecting a system of messaging that both humans and automation tools can rely on. The company needs a builder who can spot gaps in messaging or client understanding before they become friction, and fix them proactively.
The Impact you’ll make
Content Creation & Template Management
- Write, edit, and maintain a broad library of standardized messaging, templates, and communications across internal and external channels
- Audit and refine templates so they're highly structured and easily ingestible by AI automation tools
- Draft new messaging architectures for product launches, service expansions, and operational updates
- Organize and version content so both human teams and automated systems can locate the right information quickly
Client Education & Resource Development
- Write and update guides that teach clients how to best delegate to and manage their remote Executive Assistant
- Identify content gaps where clients may be confused, and proactively build self-serve resources to close them
- Maintain consistent formatting and structure across resources to support both human readers and AI-driven search
Lifecycle, Transactional & Automated Copy
- Draft and revise transactional email copy and automated messaging triggers (onboarding, account updates, operational notifications)
- Partner with marketing, product, and operations teams to keep tone consistent across every automated and human touchpoint
Brand Voice & Quality Assurance
- Serve as the day-to-day guardian of the brand's tone — professional, efficient, tech-forward, yet distinctly human
- Review team-drafted and AI-generated content for voice, clarity, and accuracy, giving specific, constructive feedback or prompt refinements
- Maintain and scale the dynamic content style guide and usage guidelines
Internal Enablement & Documentation
- Translate complex policy, product, or automation changes into clear internal reference docs and summary guides for a global team
- Support content rollouts with announcement materials and quick-reference guides
Skills, Knowledge and Expertise
Required:
- Proven experience in copywriting, content design, or a similar messaging-focused role (B2B, SaaS, or tech-enabled services background strongly preferred)
- A portfolio or work samples demonstrating copywriting expertise, ideally in B2B/tech contexts
- Hands-on experience with a modern CRM, CMS, or content management platform
- Active, hands-on experience using AI writing tools as part of a professional drafting workflow
- Immediate availability to start
Your superpowers are...
- Technical:
- AI-assisted drafting paired with sharp editing judgment to make AI output sound unmistakably human
- Fluency with CRM/CMS or content platforms, with an intuition for how content is structured and automated
- Strong grasp of formatting precision — trigger logic, dynamic fields, and consistent service nomenclature
- Experience organizing and maintaining a template library, macro system, or knowledge base at scale
- A plus: familiarity with prompt engineering or training language models on a specific brand voice
- Soft Skills:
- Self-starter who authors and drives projects independently, without needing heavy guidance
- Comfortable operating in ambiguity and adapting fast when priorities or scope shift overnight
- Sharp eye for inconsistency — you notice broken messaging or clunky flows before anyone flags them
- Clear, structured communicator who can translate complexity into simple, usable guidance
- A plus: background in the Executive Assistant, remote staffing, productivity, or future-of-work sectors
- A plus: track record of thriving in a fully asynchronous, remote collaboration environment
WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
You should apply if...
- You think like an owner, not a task-executor — you'd rather fix the root cause than patch the symptom
- You're energized by building systems and processes from scratch, not just producing individual pieces of copy
- You treat AI as a creative multiplier, not a crutch — you use it to move faster, then apply your own judgment to make the work great
- You're comfortable with a startup's pace: shifting priorities, evolving scope, and few pre-built processes don't rattle you
- You take pride in precision — a mislabeled field or inconsistent term bothers you enough to fix it
What to expect...
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
Compensation:
- $8 per hour
- No benefits package included
Benefits
