Remote
Germany
€64K–€80K EUR
💼Sales
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JetBrains is a leading software company. For over 25 years, we have strived to make the most effective developer tools on earth. Our tools accelerate production, empowering developers and teams worldwide to grow, discover, and create.
YouTrack is a project management tool used by more than 100,000 teams worldwide. In recent years, YouTrack has seen steady growth in both revenue and customer adoption. We continue to actively develop YouTrack and have a strong roadmap ahead.
The YouTrack Marketing and Business Development team is seeking Customer Success Engineer. You’ll be responsible for cultivating relationships with our small, mid-sized, and enterprise customers, as well as for helping our partners develop their capabilities to deploy YouTrack successfully, both in the DACH region and worldwide.
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We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
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Health Insurance
Dental Insurance
Vision Insurance
Mental Health Benefits
Fitness Stipend
401(k) / Retirement Plan
Performance Bonus
Relocation Assistance
PTO / Vacation
Sick Days
Paid Holidays
Flexible Schedule
WFA Allowance (Days/Year)
Meal Stipend
Company Equipment
Learning & Development Budget
Conference Attendance
Defined Career Pathways
Free Snacks & Drinks
Team Events & Social Budget
JetBrains runs a Flexible Hybrid model, so most roles are tied to one of its 15 offices across Europe (including Amsterdam, Prague, Munich, Berlin, Belgrade, Warsaw, Madrid, London, and Cyprus), the Americas (Foster City, Marlton, and Waltham), and Shanghai. Even roles posted as remote are usually locked to a specific country, so check the location listed on a job before applying.
No. JetBrains hires across engineering, design, UX research, marketing, sales, and operations, and its careers page is explicit that you do not have to write code to be a match. Every hire, technical or not, is asked to complete a test assignment, which is how the team sees the actual skills a role needs in action.
Alongside hybrid flexibility and up to 30 days a year working abroad, JetBrains provides in-office meals, snacks, and drinks, a gym subsidy, a learning and development budget for conferences, books, and courses, and a top-spec equipment setup. Health, dental, vision, mental-health support, pension, and parental leave are included, though the exact coverage depends on the country you are based in.
It runs in stages: an application with a CV and short cover letter, an application review, a recruiter call, and a team interview. You are then given a test assignment, for any role and not just engineering, which can usually be done from home. Potential teammates review it, followed by a final interview and a reference check with three contacts before a decision is made.
JetBrains looks for people who raise the standard around them, care about why the work matters, and are comfortable owning decisions without close supervision. Having stayed private and profitable for more than two decades, the company builds without short-term external pressure, so it suits people who want the space to take their time and get things right rather than chase quarterly targets.
