Manager, Product Design – Client Experience

About the Role

We’re hiring a Manager, Product Design to lead the design strategy and execution of Stitch Fix’s core experience, spanning how clients discover, request, receive, and engage with their Fixes, and how stylists deliver personalized styling at scale.

This role reports to the Head of Product Design and sits at the center of the business, with end-to-end ownership across both client and stylist journeys. You’ll define how these experiences evolve together, setting a clear product vision and driving alignment across cross-functional partners.
You’ll guide the work and raise the bar for craft and product thinking, while actively contributing to how key problems are framed and solved. A key part of this role is advancing how we use AI to enhance both sides of the experience. This includes integrating capabilities like Vision AI (our generative style visualization capability) into core journeys, while also enabling stylists with better tools.

You’ll partner closely with Product, Engineering, Algorithms, Merchandising, and Strategy to identify opportunities, prioritize investments, and bring cohesive, high-impact experiences to market. This role requires someone who can operate across strategy and execution, leading through others while also shaping critical work directly.

You're excited about this opportunity because you will…

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders
   

We’re excited about you because…

• You have 8–12+ years designing consumer products, with 2–4+ years leading teams
• You have extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• You possess strong product thinking paired with excellent design craft
• You have the ability to define direction in ambiguous, high-impact problem spaces
• You have experience guiding teams while actively shaping work and outcomes
• You are a strong communicator with the ability to influence across teams and levels
• You have experience applying AI, ML and personalization to product experiences

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.