Policy + External Affairs Communications Lead

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The role This role sits at the intersection of policy and communications across Block and its brands. You will help define how Block shows up in public conversations about financial access and the future of money. You'll translate complex policy and regulatory developments into clear, credible narratives rooted in the experiences of our customers and sellers. You will help ensure Block speaks with a coherent, trusted voice across our brands Square and Cash App, as well as our broader ecosystem, especially in moments where technology and public trust converge.

You will

• Lead communications strategy across Block's policy and external affairs work to drive economic empowerment for our customers and sellers
• Partner closely with Policy, Legal, Risk, and other business teams to shape external narratives
• Ensure Block's policy positions are accurately and clearly reflected in external communications, particularly in high-visibility moments
• Advance Block's policy positions through ongoing engagement across channels, including media, digital platforms, and key industry forums
• Build and manage external engagement strategies, including media relationships, op-eds, editorial boards, as well as industry dialogues, and support broader corporate communications efforts, including high-priority company initiatives as needed
• Ensure Block's voice in policy conversations is clear, consistent, and trusted
• Translate complex regulatory issues into simple, durable narratives that resonate externally

You have

• Strategic storyteller and operator with a background in policy communications, public affairs, or issues-driven storytelling in a technology or regulated environment,
• A builder's mindset. We're actively rebuilding the tools, workflows, and playbooks of a modern communications function, and we want someone who sees friction in how work gets done and feels compelled to fix it.
• We welcome candidates from non-traditional backgrounds, with strong judgment and the ability to navigate complex, high-stakes external situations.
• Ability to translate dense policy topics into clear, human language and operate effectively across product, engineering, legal, and business teams,
• Excellent writing skills, experience engaging external stakeholders, and a proactive mindset focused on shaping narratives and building understanding, not just responding to events.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.