Business Analyst
About Us
Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We’re a digital product engineering partner for forward-thinking businesses. Our global teams work side-by-side with clients to design, build, and scale custom solutions that achieve real results and lasting change, partnering with industry leaders including AWS, GitHub, and Atlassian.
We were fully remote before it was cool! Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.
As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.
Opportunity!
We are looking for an experienced Business Analyst to join a complex, fast-moving enterprise initiative focused on compliance and access governance across critical systems.
You’ll work closely with client stakeholders, subject matter experts, product and engineering teams to understand how user access should be determined based on factors such as roles, assignments, and organizational eligibility. You’ll help translate discovery findings into clear workflows, requirements, use cases, and actionable recommendations that engineering teams can use to build effective solutions.
The engagement is currently in an early discovery and definition phase, so this role requires someone who is comfortable operating in ambiguity, asking the right questions, connecting information across multiple stakeholders, and helping teams move quickly from an evolving problem space toward buildable solutions.
You’ll contribute to both rapid MVP and quick-win initiatives and the definition of longer-term, scalable solutions, while ensuring requirements support repeatability, traceability, compliance, and auditability.
Requirements:
- Significant experience as a Business Analyst working on large, complex software, technology, or enterprise transformation initiatives.
- Strong experience leading or contributing to discovery and requirements-gathering activities with business stakeholders, subject matter experts, product teams, and engineers.
- Ability to take an ambiguous or evolving problem and break it down into clear business processes, workflows, requirements, use cases, and actionable next steps.
- Experience mapping current-state and future-state workflows, identifying gaps, dependencies, exceptions, risks, and opportunities for improvement.
- Strong experience translating business and operational needs into functional requirements, epics, user stories, acceptance criteria, and process documentation.
- Ability to analyze complex rules and conditions to determine who should have access, what access is appropriate, and how approved access compares with actual access.
- Experience identifying and documenting exceptions, process gaps, business rules, and compliance risks.
- Ability to define requirements that support traceability, repeatability, reporting, and audit evidence.
- Experience facilitating stakeholder interviews, workshops, and discovery sessions and synthesizing findings from multiple sources into clear recommendations.
- Strong understanding of the software development lifecycle and experience working in Agile or iterative delivery environments.
- Ability to work closely with product and engineering teams to turn requirements into buildable solutions, clarify requirements during implementation, and support prioritization and trade-off decisions.
- Comfortable supporting multiple parallel workstreams and working within aggressive delivery timelines.
- Ability to distinguish between MVP requirements, quick wins, and longer-term capabilities, while documenting recommendations for items that cannot be addressed within the immediate delivery scope.
- Strong experience with Jira and Confluence or comparable requirements and documentation tools.
- Excellent written and verbal communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
- Strong analytical skills, attention to detail, and the ability to organize complex information into clear, actionable documentation.
Bonus points:
- Experience with identity and access management (IAM), access governance, user provisioning, entitlements, permissions, or access reviews.
- Experience supporting compliance, audit, risk, or governance initiatives.
- Experience working within pharmaceutical, healthcare, clinical research, life sciences, or another highly regulated industry.
- Experience working with systems supporting clinical or research operations.
- Experience defining or documenting role-based access, eligibility rules, approval workflows, or access reconciliation processes.
- Familiarity with audit evidence, regulatory reviews, or compliance-driven documentation.
- Experience working within large enterprise environments involving multiple teams and parallel delivery workstreams.
- Experience balancing immediate delivery needs with longer-term scalable architecture and process design.
- Consulting experience and comfort working directly with demanding senior stakeholders in evolving environments.
You’ll Love:
- Bringing structure and clarity to complex, ambiguous business problems.
- Working directly with stakeholders and SMEs to understand how processes actually work and where risks or gaps exist.
- Turning discovery conversations into clear workflows, requirements, and buildable solutions.
- Solving problems where business rules, technology, compliance, and user needs intersect.
- Working closely with product and engineering teams rather than operating as a documentation-only Business Analyst.
- Balancing quick wins and MVP delivery with longer-term scalable solutions.
- Working across multiple workstreams in a fast-paced enterprise environment.
- Seeing your analysis contribute directly to measurable improvements in governance, compliance, audit readiness, and operational effectiveness.
By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together.
