Is Elastic a remote company?

Yes. Elastic is "distributed by intention" — remote, hybrid, and in-person roles are available so you can work virtually or from one of its global offices. The majority of currently open roles (about 91%) are tagged remote, and Elasticians work across more than 40 countries.

Where does Elastic hire?

Elastic hires in the countries where it has legal entities rather than "anywhere in the world." Recent openings span the United States (its largest hiring geography), the United Kingdom, Canada, Spain, India, the Netherlands, Japan, and 15+ other countries across EMEA, the Americas, and APJ. Eligibility is set role by role in each job posting.

What benefits does Elastic offer?

Benefits include health coverage for you and your family, a minimum of 16 weeks of parental leave, generous paid time off, a 401(k) with dollar-for-dollar matching up to 6% of eligible earnings (US), equity (RSUs) plus an employee stock purchase plan, a reimbursement to set up your remote workspace when you join and again after every five years, 40 hours of paid volunteer time each year, and donation matching up to US$2,000. Specific benefits vary by region.

Does Elastic share salary ranges?

US job postings include explicit salary bands (for example, "$106,900–$169,100 USD"), driven by Greenhouse and US pay-transparency laws, with uplifts for select higher-cost metros. Compensation is geo-based rather than global-parity, and roles are also eligible for Elastic's equity program. Elastic states pay is "based on the work you do here and not your previous salary."

What is Elastic's interview process like?

The process generally runs: application, a 30-minute recruiter screen, department interviews (45–90 minutes), an optional panel presentation, a technical assessment for some roles (60–90 minutes), then a decision and onboarding. Most interviews are conducted virtually, though some may be held on-site.

Who is Elastic a good fit for?

Elastic suits people who thrive in a distributed, written-first culture and want to build search, observability, and security products on the Elastic Search AI Platform. Its published "Source Code" values — like "come as you are" and "distributed by intention" — emphasize flexibility, autonomy across time zones, and inclusion across a workforce representing more than 100 nationalities.

Senior Regional Services Partner - MENA

Elastic

Onsite

Job Description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

Elastic is seeking an experienced Regional Services Partner to lead our Enterprise & Public Sector Services business in the MENA region.

This role sits at the intersection of commercial ownership, customer engagement, and delivery excellence. You will be responsible for driving services bookings growth while ensuring successful execution of a portfolio of complex engagements.

Reporting to the Regional Services Leader, you will partner closely with Enterprise & Public Sector Account Executives, Solution Architects, Delivery teams, and Customer Success to define and execute tailored services strategies that accelerate time to value and drive long-term adoption of Elastic solutions.

Success in this role means consistently achieving Services bookings and revenue targets while delivering predictable, high-quality outcomes for customers.

What You Will Be Doing:

Own and achieve Services bookings and revenue targets.
Build and execute a territory services strategy aligned with account plans and long-term adoption objectives.
Maintain accurate forecasting and proactively manage pipeline gaps.
Lead the services bid and negotiation lifecycle, including scope, pricing, contract structures, and deliverables.
Drive discovery and shape outcome-oriented services offerings.
Develop compelling Statements of Work tied to measurable milestones and business outcomes.
Position Elastic Services as a strategic enabler for transformation initiatives within Enterprise & Public Sector organizations.
Oversee a portfolio of concurrent engagements, ensuring delivery within cost, margin, and customer satisfaction expectations.
Provide governance oversight for strategic accounts, managing escalations and aligning Sales, Delivery, and Customer Success stakeholders.
Identify and mitigate risks, facilitate steering meetings, and ensure structured reporting and change management.
Act as a strategic advisor, aligning Elastic Services to customer mission objectives and regulatory constraints.
Collaborate effectively within a matrixed organization across Sales, Delivery, Operations, and Partner teams.

What You Bring:

8+ years of experience in Professional Services, program delivery, or pre-sales roles within enterprise technology environments.
Demonstrated experience working with Enterprise & Public Sector organizations.
Proven commercial ownership of services bookings targets, including forecasting and complex contract negotiations.
Strong background in delivering technology solutions in search, observability, analytics, or security domains.
Experience managing multiple concurrent engagements with governance and risk oversight responsibilities.
Fluency in Arabic and English required.
Willingness to travel up to 50% (and occasionally internationally).

Bonus Points:

Familiarity with Elasticsearch and related technologies (Linux, NoSQL, distributed systems).
PMP, PRINCE2, or Scrum Master certification.
Experience as a billable consultant or project manager.
Ability to obtain security clearance if required.

#LI-PF1

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Benefits & Perks

Health & Wellness

Health Insurance

Elastic offers health coverage for employees and their families across many locations, with US plans through Anthem or Kaiser fully covered.

Dental Insurance

Dental coverage is provided through Delta Dental as part of Elastic's US health package.

Vision Insurance

Vision coverage is provided through VSP as part of Elastic's US health package.

Health Savings Account (HSA)

Elastic offers a Health Savings Account paired with high-deductible health plan options for US employees.

Flexible Spending Account (FSA)

Pre-tax flexible spending account for healthcare and dependent care expenses, available to US employees.

Life Insurance

Employer-paid life insurance and accidental death & dismemberment coverage is provided to US employees.

Disability Insurance

Short-term and long-term disability coverage is available to US employees.

Mental Health Benefits

Elastic provides emotional support services alongside health coverage as part of its Health and Well-being benefits.

Employee Assistance Program

Confidential employee assistance program services are available for personal and work challenges, including an Elastic-provided employee assistance fund.

Financial

401(k) / Retirement Plan

Elastic offers a 401(k) retirement plan for US employees, with regional retirement plans available in other locations.

401(k) Match

Elastic provides dollar-for-dollar 401(k) matching up to 6% of eligible earnings for US employees.

Equity / RSUs

Every Elastic employee receives RSU grants with default four-year vesting at 25% annually.

Employee Stock Purchase Plan

Employees can purchase Elastic (NYSE: ESTC) stock at a discount through the company's employee stock purchase plan.

Time Off

PTO / Vacation

Elastic provides 20 vacation days a year for US employees and encourages employees to actually use them.

Sick Days

Paid sick days are provided separate from vacation, at 5 days a year for US employees.

Paid Holidays

Elastic observes paid company holidays as part of its time-off package.

Bereavement Leave

Paid bereavement leave is available following the death of a family member or loved one.

Remote & Equipment

Home Office Stipend

Elastic reimburses employees to set up their remote workspace when they join and again after every five years of tenure.

Company Equipment

Elastic provides a custom work station as part of the standard new-hire equipment package.

Family & Care

Parental Leave

New parents receive a minimum of 16 weeks of paid parental leave, alongside family-formation and caregiving benefits. Specific terms vary by region and build on that floor.

Adoption Leave

Elastic provides adoption assistance as part of its family formation benefits.

Fertility Benefits

Family-formation benefits are offered alongside parental and caregiving leave, with terms varying by region.

Caregiver Policy

Professional Growth

Learning & Development Budget

Elastic offers learning and development programs to support skill building and career growth.

Culture & Perks

Volunteer Time Off

Employees receive up to 40 paid hours each year to volunteer with organizations they care about.

Charity Matching

Elastic matches employee charitable donations up to US$2,000 per year, or the local currency equivalent.

Employee Resource Groups

Elastician Resource Groups connect employees across identities and interests as part of Elastic's global community.