Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.
About Superhuman
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.
The Opportunity
To achieve our ambitious goals, we’re looking for a Senior Sales Engineering Manager to lead a team of Sales Engineers supporting the Education segment. This role is crucial to driving the effectiveness of Superhuman’s go-to-market efforts within educational institutions, overseeing a team of specialized Sales Engineers who partner closely with Account Executives (AEs) to expand Superhuman’s presence in Higher Education. The Sales Engineers on your team will support the largest opportunities in the education market, managing technical relationships, running proof of concepts (POCs), and navigating complex procurement processes typical in the education sector.
Superhuman’s go-to-market teams are shaping the future of institutional AI and communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing and productivity tools. We strive to ensure that every institution can leverage trusted AI to deliver true institutional impact. If you are passionate about transforming how faculty, students, and staff connect and collaborate, we would love to hear from you.
As a Sr. Sales Engineering Manager at Superhuman, you will lead, coach, and mentor a team of Sales Engineers who support the sales cycle by co-managing discovery, delivering tailored demos, running proofs of concept, and addressing security and privacy concerns. Your team will be instrumental in partnering with sales representatives to understand the needs of educational institutions and position Superhuman’s product capabilities to meet those unique needs. They will also collaborate closely with Sales to unlock large deals, drive growth, and provide innovative solutions that enhance learning, communication, and generative AI across educational environments.
In this role, you will:
- Lead and manage a team of Sales Engineers focused on supporting higher education clients, providing ongoing coaching and mentorship to maximize their impact.
- Build strategic partnerships with Education Account Executives to ensure alignment and collaboration on key opportunities and initiatives.
- Drive projects and implement processes that enhance efficiency and overall team performance.
- Oversee the technical pre-sales process, ensuring your team is equipped to handle complex education procurement requirements, security reviews, and technical integrations.
- Adapt strategies to align with product updates and the evolving needs of educational institutions, responding proactively to market changes.
- Act as a key player in scaling the Superhuman for Education go-to-market efforts, working to improve critical metrics like win rates and deal sizes within the Education segment.
- Ensure sales feedback is communicated to Product/Engineering teams to inform development and shape go-to-market strategy, aligning our product with customer needs.
Qualifications
- 5+ years of management experience in Sales Engineering, Solutions Consulting, or Value Engineering within a SaaS company.
- Experience managing sales engineering/pre-sales teams that support complex sales cycles in the Education sector is a plus.
- Demonstrates strategic thinking and the ability to execute key initiatives that improve team performance and efficiency.
- Is a strong communicator who can build effective relationships with sales management and cross-functional teams.
- Understands the complexities of the education procurement process, including navigating RFPs and security reviews typical in enterprise level.
- Is adaptable and can lead a team through the challenges of a constantly evolving product and a competitive market.
- Has a track record of building and scaling high-performing teams.
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
Compensation and Benefits
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. The expected “On Target Earnings” (OTE) for this role are outlined below and may be modified in the future.
United States:
Zone 1: $249,000 – $300,000 OTE/year (USD)
Zone 2: $224,000 – $275,000 OTE/year (USD)
The commission portion for this role will be 30% of the On-Target Earning (OTE).
For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.
We encourage you to apply
At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
