Vice President, Key Accounts EMEA

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying.

The Vice President, Key Accounts is a pivotal role, responsible for orchestrating and driving the entire sales ecosystem of our most strategic accounts. This role is not just about achieving sales targets but encompasses a holistic approach, combining new sales, account management, and customer success under a unified strategy. This is an individual contributor role. This is an IC role with no direct reports.

What you’ll do

• New Sales Generation: Drive the acquisition of new business through effective sales strategies and executive-level selling. Identify and pursue growth opportunities in the market, staying ahead of industry trends.
• Account Management: Oversee and optimize account management processes to maximize customer satisfaction and retention. Work closely with the account management team to identify upsell and cross-sell opportunities.
• Customer Success: Champion customer success initiatives to ensure ongoing value delivery and strong client relationships. Implement feedback loops to continuously improve products/services based on customer input.
• Executive Selling: Personally engage in high-level executive selling to key clients and prospects. Build and maintain relationships with key stakeholders, becoming a trusted advisor to clients.
• Cross-Functional Partnership: Collaborate effectively with other departments, fostering strong cross-functional partnerships. Work closely with marketing, product, and operations to align strategies and optimize outcomes.

If you have some or all of the following, please apply

• Minimum of 10 years of progressive experience in executive sales roles.
• Proven track record of success in executive-level selling and leading high-performing sales teams.
• Demonstrated experience in driving new sales, account management, and customer success within a complex, B2B environment.
• Has led or participated in defining an innovative GTM motion (not just operating an established one)
• Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
• Exceptional communication and interpersonal skills, with the ability to build and nurture relationships at all levels.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Bachelor's degree in Business, Sales, or a related field (MBA preferred).
• Proven success in leading sales teams and driving revenue growth.
• Removes institutional barriers to AI adoption and drives cultural change that embraces continuous reinvention
• Exercises exceptional judgment in when to simplify and when to stretch, embodying "Do Less, Deliver More"

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits

• Annual leave: Flexible time off - with a guideline of 25 days of annual leave + 8 UK public holidays.
• Pension: Generous Employer pension contribution.
• Healthcare: Private Medical Insurance Option
• Wellbeing: Access to BetterUp coaching for you and a friend/family member.
• Flexible working: Hybrid work, with 2 days minimum in office (or 8 days per month.)
• Free Lunch: Available in office Tuesday and Thursdays along with daily plentiful snacks and beverages
• Extra leave days: 4 Inner Work Days, 5 Volunteer Days, plus Summer & Winter company shutdowns.
• Learning & Development: Annual stipend for professional growth.
• Charity: Year-round charitable donation on your behalf.

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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