Account Partner - Veeva Basics (Existing Customers)

Veeva

Remote

United Kingdom - London

💼Sales

Apply

Posted 5 months ago

Veeva

Account Partner - Veeva Basics (Existing Customers)

Remote

United Kingdom - London

💼Sales

Apply

Posted 5 months ago

Also open inUnited Kingdom - Cambridge

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a tenured Account Partner to manage our existing European customers across Veeva Basics, a suite of highly scalable out of the box R&D applications that support emerging biotechs by saving them time, money and valuable resources. This product has already transformed the industry and remains the only platform of its kind on the market.

As an Account Partner for Veeva Basics you will be responsible for meeting annual sales goals and helping the team achieve our long-range growth targets. In this role, you will champion customer success by driving product adoption through maximising the value our existing customers receive, ensuring account retention, maximizing the value our existing customers receive and identifying new growth opportunities in these accounts. You will hold established executive relationships and ensure our vision is evangelized.

What You'll Do

Be the go to person for our customers in Europe

Evangelize the “why” and value with a focus on our vision of becoming recognized as the industry standard for emerging biotechs

Retain our accounts, drive on time renewals and upsell new applications

Understand and execute the sales cycles, utilizing internal and external resources as appropriate

Create, run and execute regional communities of practice at an executive level

Understand Veeva Basics products and work with internal colleagues to build a sales strategy

Keep current with industry trends and engage customers in addressing their business challenges

Act with urgency, integrity, and a relentless focus on customer success

Meet/Exceed pipeline generation and cross selling revenue targets

Requirements

5+ years of work experience.

Including 3+ years from R&D domains

SaaS or similar services selling into Life Sciences

Experience selling complementary or competitive solutions into R&D

Have entrepreneurial instincts. Ability to define a strategy for your region and execute on it

Must be highly self-motivated and be drawn to the reality of a start up business.

Passion and demonstrated results in a sales role to C-Level executives.

Ability to articulate business cases and value propositions to C-Level executives.

Curate executive level communities and round tables with the support of marketing

Have a creative mindset to think outside the box and make ideas reality

Nice to Have

Experience of building and owning community forums and events

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

A conversation with the hiring manager
A practical case exercise
A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

#LI-Associate

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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Benefits & Perks

Health & Wellness

Health Insurance

Medical cover is published for every region Veeva hires in, with plan design set country by country rather than one global plan.

Dental Insurance

Dental cover is included in the US and Canada benefits package.

Vision Insurance

Vision cover is included in the US and Canada benefits package.

Life Insurance

Basic life cover is published across North America and much of Europe, with supplemental life and AD&D reported for US roles.

Disability Insurance

Disability and AD&D cover is included for US roles.

Health Savings Account (HSA)

US employees can use a health savings account

Flexible Spending Account (FSA)

US roles include a flexible spending account covering healthcare and dependent care costs.

Mental Health Benefits

Mental health support is included for US roles.

Employee Assistance Program

US roles include an employee assistance program for confidential personal support.

Fitness Stipend

Veeva reimburses gym and wellness costs in most countries it hires in.

Wellness Programs

Japan and India roles get an extra wellness program or allowance on top of the fitness reimbursement.

Financial

401(k) / Retirement Plan

US and Canada roles include a retirement program, and Spain and Portugal roles get a pension bonus.

401(k) Match

US roles include a 401(k) with a company match. Veeva publishes the retirement program but not the match formula.

Equity / RSUs

Most employees receive equity, typically vesting over four years with a one-year cliff and then monthly.

Performance Bonus

Some roles are eligible for a variable bonus on top of base salary, and India roles get a fixed cash bonus.

Pay Transparency

Most postings show a salary range, covering the US, Canada, and much of the EU, but rarely UK or APAC roles.

Commuter Benefits

Commuter benefits are available to employees who travel into a Veeva office.

Time Off

PTO / Vacation

US roles are advertised as Flexible PTO plus company paid holidays.

Paid Holidays

Company paid holidays are provided for US and Canada roles.

Sick Days

Paid sick days are provided for US roles, separate from the flexible PTO policy.

Flexible Schedule

You can flex your hours around predictable core hours when the team is expected to be available.

Company Shutdown Days

Veeva runs a company-wide annual break for staff in Japan (Veeva Break) and India (Winter Break).

Bereavement Leave

Bereavement leave is available for US roles.

Military Leave

Military leave is available for US roles.

Remote & Equipment

Company Offsites / Retreats

Teams meet in person regularly, and Veeva says it is increasing rather than cutting its offsite budget.

Internet Stipend

UK employees can claim home internet costs back; the reimbursement is not offered in other regions.

Professional Growth

Learning & Development Budget

UK roles receive 2% of salary for personal development.

Culture & Perks

Charity Matching

Every employee gets the equivalent of 1% of base salary each year to direct to non-profits of their choice.

Employee Resource Groups

Employees can join one of four company communities: Black, Women's, Pride, and Asian.

Team Events & Social Budget

Company-sponsored outings bring employees together.

Volunteer Time Off

Paid time off to volunteer is available for US roles.

Tech Stack

JavaScript & Libraries

React

Angular

Redux

KnockoutJS

SwiftUI

Frameworks

Java

Kotlin

Python

Node.js

PHP

Spring Boot

Django

Databases

PostgreSQL

MySQL

Microsoft SQL Server

MongoDB

Redis

Memcached

Amazon DynamoDB

Elasticsearch

OpenSearch

Snowflake

Databricks

Delta Lake

DuckDB

See full tech stack (70 technologies)

Frequently Asked Questions

Does Veeva require core hours?

Yes, but Veeva does not publish the hours. Its Work Anywhere policy commits to predictable core hours for meetings and collaboration without defining the window, and there is no separate async or meeting-policy documentation, so the practical definition comes from your team.

Does Veeva have physical offices?

Yes, and using them is optional. Veeva lists offices across roughly 20 countries, from its Pleasanton, California headquarters to Boston, New York, Philadelphia, Raleigh, Columbus, Toronto, Barcelona, Berlin, Budapest, Frankfurt, London, Paris, Tokyo, Shanghai, Hyderabad, Seoul, Singapore, Sydney, Mexico City, and São Paulo. The company says it is investing more in offices, culture, and offsite meetings, not less, and treats them as hubs people choose to visit.

Will my pay change if I relocate?

Not if you move within the same country. Veeva's postings bear this out: the same role carries an identical range across different cities, such as an Account Manager role posted at $70,500 to $100,000 in Boston, San Francisco, and Chicago alike. Pay bands do differ between countries, and Veeva publishes no policy covering a cross-border move.

Which roles are not fully location-flexible?

Two groups. Product roles must live within one time zone of a regional product hub, and Sales and Professional Services roles must be near customers or willing to travel. Everything else defaults to remote: the large majority of open requisitions are listed as remote, hybrid clusters in the entry-level Associate Consultant and Associate Business Consultant cohort, and onsite roles concentrate in Japan, China, and South Korea.

Which countries does Veeva hire in?

Veeva is a Remote-First company hiring across multiple regions. Its currently open requisitions span 22 countries across five continents, including the United States, Canada, the United Kingdom, Spain, Germany, France, Ireland, Denmark, Sweden, Portugal, Poland, Hungary, Croatia, Switzerland, Israel, India, China, Japan, South Korea, Singapore, Taiwan, and Australia. Several of those, including Portugal, Poland, Denmark, Croatia, Ireland, Switzerland, Sweden, and Taiwan, have open roles with no local office, so hiring reaches past the office footprint.

Does Veeva publish salary ranges on job postings?

On most of them. Roughly 78% of open postings carry a range, and disclosure is consistent across the United States, Canada, Spain, Germany, Portugal, Poland, Hungary, France, Denmark, Ireland, Croatia, and Sweden, largely tracking local pay-transparency law. Ranges are usually absent from postings in the United Kingdom, China, Japan, India, South Korea, Israel, Switzerland, Singapore, Taiwan, and Australia. Veeva notes that base salary may sit above or below the posted range depending on experience, and that roles may also carry variable bonus or stock.

Interested in this role?