Remote
Egypt, Argentina +2 more
$2K–$2K
🔒IT & Security
Early Access — Help us improve! Share your feedback.
We use cookies to improve your experience and measure how our site is used. Learn more.
Business Systems Automation Specialist
Important: This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
The Business Systems Automation Specialist will identify, design, and implement AI-powered solutions that improve business operations across customer service, production, procurement, inventory management, and internal workflows.
This role will serve as the bridge between business operations and technology, analyzing inefficient processes, translating business needs into technical solutions, and independently executing automation projects from concept through implementation.
The initial priority will be improving customer service operations by reducing manual order processing, minimizing unnecessary customer back-and-forth communication, and exploring solutions such as AI-powered workflows, customer portals, and automated order processing systems.
Prioritize automation initiatives based on business impact, efficiency gains, and scalability.
Continuously improve automation systems based on business feedback and performance.
Improve the efficiency of customer service representatives by reducing repetitive tasks.
Understand existing system architecture and recommend improvements.
Communicate progress, challenges, and recommendations to leadership.
Help establish a long-term AI automation roadmap across the organization.
Experience with manufacturing, production, inventory, or order management systems is highly preferred.
Experience preference for Power Automate,
The company develops a scalable foundation for AI-driven operations.
The Business Systems Automation Specialist will have the opportunity to become the foundation of the organization’s AI transformation, identifying where AI can create the greatest operational impact and building solutions that improve how the company operates.
The role will work directly with leadership and collaborate across departments, with ownership over projects that impact customer experience, operational efficiency, and long-term scalability.
USD 2,900 - 3,700
Monthly
