Client Account Manager, Large Customer Sales

We’re seeking a Senior Client Account Manager for the Singapore Enterprise team. This person will closely collaborate with Client Partners on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. 

Please note that this role is required to be based out of Singapore.

Responsibilities

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with the largest and most complex clients of Reddit to drive year-on-year revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Identify, strategize, and win incremental revenue opportunities of existing advertiser base to grow in-quarter revenue growth.
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications

• 8+ years of experience in advertising sales and account management 
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Strong work ethic and growth mindset
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Health Insurance Stipend
• Retirement Benefits (CPF Fund)
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

#LI-NT1