Remote
US
$50K–$65K
🎧Support
Early Access — Help us improve! Share your feedback.
We use cookies to improve your experience and measure how our site is used. Learn more.
Client Support Specialist II
The Client Support Specialist II serves as the first line of defense in resolving customer issues and addressing inquiries for MeridianLink mortgage. The role responds to incoming client communications, documents interactions in case management systems, provides updates on ongoing resolutions, and resolves inquiries through established methods. When issues cannot be resolved directly, they are escalated to the appropriate departments.
May fill in for a supervisor during staff or customer meetings.
USD 47,130 - 68,400
Annually
Wellness Programs
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Assistance Program
Mental Health Benefits
Fitness Stipend
401(k) / Retirement Plan
PTO / Vacation
Paid Holidays
Sick Days
Bereavement Leave
Company Offsites / Retreats
Parental Leave
Mentorship Program
Learning & Development Budget
Conference Attendance
Volunteer Time Off
Team Events & Social Budget
Employee Recognition Awards
Every current opening on MeridianLink's own job board is listed as US Remote. The company has not published a separate statement about hiring outside the United States, so check the location on each posting before applying.
According to the careers FAQ, if your background aligns with the role, the Talent Acquisition team reaches out by email to schedule a virtual interview.
Yes. The company's volunteer-program blog post describes an annual team kickoff that gave remote team members a chance to connect face-to-face.
The careers page lists job-specific training, monthly soft-skill sessions, and leadership classes. The careers FAQ adds a comprehensive online learning system and one-on-one training with senior team members, and the company runs mentorship programs that pair new employees with an experienced colleague.
Employees get a paid day off to volunteer for a cause they choose, or can join company community service projects during the year. The careers page also mentions resources and programs supporting financial, physical, and mental health, and the dress code is casual. MeridianLink does not publish specific figures for PTO or retirement benefits.
Yes. MeridianLink's postings on its own job board publish compensation ranges, so you can see the pay band for a role before you apply.
