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The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
We are looking for an experienced Director of Customer Engineering to lead our customer-facing technical team in Greater China, covering Mainland China, Taiwan, and Hong Kong. You will guide a team of consultants who operate across the full customer lifecycle - from first technical conversation to successful platform adoption. The team brings together strong technical advisory, solution engineering, platform guidance, and adoption expertise to help customers evaluate, implement, and expand their use of UiPath.
You will be responsible for the performance, prioritization, coaching, and execution quality of the team. Beyond leading the core Customer Engineering function, you will play an active role in shaping regional services go-to-market strategy — partnering with GTM and sales leadership on field plays, solution positioning, and pipeline acceleration. You will also carry accountability for the delivery quality of Professional Services engagements in the region, ensuring customers move from contract to value with speed and confidence. Working across pre-sales, delivery, and post-sales motions, you will help the region improve technical win rates, adoption outcomes, expansion potential, and long-term customer value realization.
• Lead, coach, and develop your team across Mainland China, Taiwan, and Hong Kong
• Guide the team's execution across demos, technical discovery, POCs, competitive positioning, solution design advisory, platform setup recommendations, and post-sales technical guidance
• Partner with GTM leadership to prioritize customer engagements, technical pursuits, and adoption opportunities
• Ensure the team is focused on the highest-impact accounts, opportunities, and customer outcomes
• Review and improve the quality of technical account strategies, POCs, adoption plans, and customer advisory engagements
• Coach team members on technical storytelling, executive communication, customer discovery, competitive positioning, and advisory conversations.
• Support complex or strategic customer engagements where senior technical leadership is required
• Build team capability through hiring, onboarding, enablement, performance management, and career development
• Help the team connect technical recommendations with customer business outcomes, adoption milestones, and long-term platform maturity
• Monitor regional customer patterns, adoption blockers, competitive insights, and product feedback, and share them with relevant internal teams
• Promote consistent use of reusable playbooks, demo assets, POC approaches, adoption frameworks, and technical best practices
• Represent the regional technical perspective in account planning, business reviews, and leadership discussions
• Collaborate with GTM leadership on regional go-to-market strategy, work with regional sales for identifying potential services opportunities, understand customer requirements and help draft solutions; draft SOWs
• Oversee scoped Professional Services delivery engagements for strategic accounts in the region, ensuring on-time, on-budget outcomes; act as the senior delivery point of contact for escalations, milestone reviews, and customer satisfaction during implementation phases
• Define and maintain delivery standards, project governance frameworks, to ensure consistency and quality across Professional Services engagements in the region.
• Experience leading customer-facing technical teams such as Sales Engineering, Solution Consulting, Technical Account Management, Customer Engineering, or Technical Consulting
• Strong understanding of enterprise software, automation, AI, SaaS/cloud platforms, architecture, integrations, security, and deployment considerations
• Experience across both pre-sales and post-sales customer motions
• Proven ability to build or evolve a technical field function, including role definition, engagement models, KPIs, and enablement
• Commercial awareness, with the ability to support pipeline progression, technical win strategies, adoption, expansion, and retention
• Credibility with senior technical and business stakeholders, including executives, architects, automation leaders, and transformation owners
• Ability to coach teams on demos, POCs, competitive positioning, technical storytelling, solution design, and customer advisory conversations
• Strong judgment in complex or ambiguous customer situations
• Excellent communication, executive presence, and stakeholder management skills
• Fluency in Mandarin and English, written and spoken
• Familiarity with GTM motions, solution plays, partner and pipeline generation strategies; ability to translate technical positioning into compelling go-to-market narratives for services
• Experience overseeing or directly delivering Professional Services engagements, including project governance, resource coordination, milestone tracking, and customer stakeholder management through implementation and go-live.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Pet Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Assistance Program
Fitness Stipend
Wellness Programs
401(k) / Retirement Plan
401(k) Match
Equity / RSUs
Employee Stock Purchase Plan
Unlimited PTO
Sick Days
Flexible Schedule
Company Equipment
Meal Stipend
Parental Leave
Learning & Development Budget
Conference Attendance
Certification Support
Employee Resource Groups
Free Snacks & Drinks
Charity Matching
It is best described as a structured hybrid employer. UiPath's careers page says roles are hybrid, remote, or office-based, and defines hybrid as working onsite a minimum of two days a week depending on team needs. That two-day minimum is a requirement, not a preference, so hybrid roles are not a work-from-anywhere arrangement.
A minority of them. Of the 117 roles open at the time this profile was written, 32 were remote, 76 were on-site, and 9 were hybrid. Remote-tagged openings skewed toward sales and customer-facing roles in markets without a nearby office, for example an Associate Sales Representative in Taipei and a public-sector Customer Success Manager based remotely in Maryland. Each posting carries its own workplace type, so read that field on the specific job rather than assuming from the department.
Widely. Open roles at the time of this profile spanned 21 countries, led by the United States, Romania, India, the United Kingdom, Australia, and Japan, with single openings in places like Indonesia, South Africa, Brazil, Mexico, and Spain. The largest employee populations are in the United States, Romania, and India, and Bucharest and Bengaluru are the two biggest single concentrations outside the US. UiPath declares 19 offices, including Amsterdam, Atlanta, Austin, Bengaluru, Bucharest, Dubai, Houston, London, Munich, New York, Paris, San Jose, Sao Paulo, Seattle, Singapore, Tokyo, Toronto, and Tysons Corner.
Only on some postings. Its job board shows pay on a subset of roles, for example a Business Development Representative in Austin at $52K to $70K plus commission, a Director of Product Management in Bellevue at $230K to $270K plus equity and bonus, and an Enterprise Account Executive in Milan at 153,800 to 230,650 euros. Roughly two in five US postings show nothing at all. UiPath does not publish a compensation philosophy or pay bands, so if the range is not on the listing, you will need to ask for it early in the process.
The company's own benefits language highlights equity for every employee, unlimited PTO, medical, dental and vision coverage, employer-covered disability insurance, an employee assistance program covering mental health and legal support, retirement plans with a company match, paid family leave for all parents, and flexible working hours. Two caveats worth knowing: the careers site publishes no specific figures for PTO days, retirement match percentage, or parental leave length, and the /benefits URL redirects to the homepage rather than to a real benefits page. Office perks such as free meals and on-site fitness apply where there is an office to use them.
UiPath publishes four values with concrete sub-tenets rather than slogans. Humble means keeping an open mind, cultivating kindness, being a team player, and checking your ego. Bold means speaking up, acting with courage, making decisions, and thinking big. Immersed means diving deep, being passionate, owning what you do, and being customer centric. Fast means practicing agility, prioritizing simplicity, driving results, and being proactive. Expect those four to shape how interviewers frame questions. The company does not publish an interview-process breakdown, so ask about stages and timelines directly.
Performance Bonus
