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At Buildkite, our mission is to unblock every developer on the planet. We've rethought how software delivery should work and have built a platform that is fast, reliable, secure, and able to scale to the needs of the most demanding high-growth tech companies globally including Uber, Airbnb, Shopify, Canva, PagerDuty, Lyft, and Pinterest.
Our engineering teams work across AU/NZ and US Pacific time zones — a deliberate choice that lets us move fast with real-time collaboration. At the moment, we are prioritising engineers who are based in the AU/NZ region.
In this role, you'll own the engineering response to the hardest problems our customers run into. You'll work inside the Pipelines team — partnering closely with Support, TAMs, and Solutions Architects — to take escalations from symptom to root cause, ship fixes back into the product, and remove the underlying causes of recurring tickets.
This is a deliberately different role from the traditional support engineering hamster wheel. We're not looking for someone to just clear tickets faster. We're looking for someone to own the space — to spot patterns, drive systemic fixes, and make Buildkite stickier and more reliable for the customers who depend on it most.
At Buildkite, we value kindness, autonomy, and collaboration. You'll be part of a remote-first company where your work can make a meaningful impact – empowering engineers worldwide to build and deliver better software faster.
At Buildkite, we value diversity and celebrate all types of skills, backgrounds, and experiences. We’re dedicated to fostering an inclusive environment and providing reasonable accommodations throughout our recruitment process.
If you need any accommodations or support during the application or interview process, please reach out to us at accommodations@buildkite.com.
Health Insurance
Wellness Programs
401(k) / Retirement Plan
Profit Sharing
Equity / RSUs
Home Office Stipend
Company Equipment
Coworking Allowance
PTO / Vacation
Parental Leave
Learning & Development Budget
Conference Attendance
Buildkite runs a six-stage process: an application, a recruiter screen, a role-specific Technical Interview (which may include a hands-on task), a Craft Interview assessing four competencies (Productivity, Team Player, Customer Obsessed, and Curiosity), a Values Interview, and a final outcome communicated by email. Because the company is fully remote, every stage happens over chat and video.
Buildkite is fully remote, so you can work from a home office, a co-working space, or wherever you focus best. Hiring is limited to two corridors: the ANZ region (Australia and New Zealand, described in some postings as APJ) and the US Pacific timezone. Buildkite states that applicants outside those regions cannot currently be hired, and that it is not in a position to offer sponsorship.
Recent openings span engineering (platform, data, ML, and security roles up to Principal and VP level) alongside go-to-market and customer-facing positions such as Account Executive, GTM Engineer, Customer Success Manager, and Technical Account Manager.
Buildkite is a small but growing team of roughly 150 people, deliberately kept lean on the belief that small teams can achieve big things. It is venture-backed, having raised about $41M across a 2020 Series A and a 2022 Series B.
People who do well here are comfortable working async in a small, globally distributed team, enjoy owning a wide range of projects, and value flexible hours over fixed office time. Five stated values steer the culture: Bring the weird, Be real with each other, Maintain momentum, Empower others, and Build it together.
Flexible Hours