Manager, Internal Controls

Manager, Internal Controls

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it's an opportunity to unlock one's potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the role

This is a brand-new role and your chance to build Super.com's internal controls function from scratch. You'll own the design and documentation of our internal control framework, starting with our existing close process, and turn it into something fully auditable and evidenced. You'll report to and partner closely with our Corporate Controller, who retains ownership and accountability for the accuracy of our financial statements, providing the documented framework that supports it. You'll also help mature our IT General Controls, including access management, segregation of duties, and change controls across our core financial systems. If you love building something durable from a blank page and want direct ownership over how a fast-growing company matures its control environment, this is that role.

About the team

This role sits within the Accounting team that owns the accuracy and integrity of Super.com's financial statements. As we scale, we're investing in the infrastructure that lets us move fast without sacrificing rigor, this role is a big part of that: turning controls that already work in practice into something clearly documented, evidenced, and ready to stand up to scrutiny. You'll work closely with control owners across Finance, Accounting, Quality, IT, Engineering, and Business teams, and help set the tone for how the company thinks about controls going forward.

What you'll be working on

• Design and document Super.com's internal control framework, starting with our existing close process, and make it fully auditable and evidenced.
• Design, refine, and maintain end-to-end control frameworks, including process maps, RCMs, and test plans to strengthen governance and mitigate operational risk.
• Partner with internal stakeholders to identify, assess, and remediate control deficiencies, including designing and implementing corrective actions.
• Assist with IT General Controls; segregation-of-duties cleanup, access management reviews, and change-control processes for our key finance systems.
• Design and implement an effective control framework for new products and initiatives, ensuring internal controls over financial reporting are embedded from launch.
• Act as the primary point of contact for external auditors, coordinating evidence requests, walkthroughs, and remediation of audit findings.
• Work with the IT and Engineering teams to develop best-in-class controls documentation and solutions, including the use of AI-enabled tools to streamline and enhance control activities.

What we're looking for

• 5+ years of experience in internal controls, SOX compliance, or audit, ideally spanning both public accounting and industry.
• Demonstrated experience building or maturing a controls program from an early stage, not just running an established one.
• Solid understanding of Internal Control over Financial Reporting (ICFR) and hands-on experience with IT General Controls, including access management and segregation-of-duties reviews, ideally in NetSuite or a comparable ERP.
• Strong written communication skills, comfortable translating control activities that live in people's heads into clear, auditable documentation.
• A collaborative, relationship-first approach to working with control owners who don't report to you and need to be brought along, not directed.
• CPA, CIA, or equivalent certification preferred, though not required for the right candidate.

We've got you covered

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
• Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, annual bonus, retirement matching, and top-tier benefits packages.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant.

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.