Partner Admissions Lead

Who We Are    Our mission is simple but critical: to build pathways for adult learners to earn high-quality, workforce-aligned degrees and credentials from North Carolina’s public universities.  At Project Kitty Hawk, our work reflects our company values:   Collaboration – We prioritize our partners’ success and reputation, aligning every initiative with their goals, reflecting their values, and enhancing their impact.   Innovation – We innovate, not replicate. As creative problem solvers, we use data-driven insights to push boundaries, continuously improve our services, develop solutions, and redefine what it means to serve nontraditional learners.   Empathy – We understand the unique challenges of nontraditional learners, and are committed to supporting them with empathy, respect, and solutions that fit their needs.   Integrity – We operate with transparency and accountability in everything we do. We uphold honesty, take ownership of our work, and maintain the highest standards.   Teamwork – We embody the collaboration we seek. We always strive to be dependable, supportive, and solutions-oriented teammates.     Together, we partner with universities in the University of North Carolina (UNC) System to produce innovative, flexible degree and credential programs in high-demand fields. Each PKH team member plays a vital role in advancing this mission and shaping the future of education for adult learners.     These values will enable us to realize PKH’s vision: to make North Carolina’s public universities the top choice for adult learners and to amplify the UNC System’s role as a national leader in higher education innovation, access, and student success. By joining our team, you have an opportunity to contribute to our achievement of that vision, in the process helping to create opportunities for thousands of learners to earn their success and move up the economic ladder.    At Project Kitty Hawk we hire talented people who are not only dedicated to our mission but share our belief that working together makes us stronger and more effective. In this organization you’ll find individuals with a range of interesting backgrounds and life stories; the true magic happens when those individuals come together to solve problems in service of a common goal. .      The Role   Lead a Team. Champion a Partner. Change Lives. We're looking for a Partner Admissions Lead to supervise a team of Admissions Partner Specialists (APS) dedicated to one of our university partners. This is a hands-on leadership role for someone who loves developing people, knows their way around an admissions funnel, and takes pride in being the go-to expert for a partner institution. Lead and develop your team. You'll directly supervise the APS team supporting your assigned partner — setting daily priorities, distributing workload, and owning team performance. Through regular one-on-ones, call reviews, pipeline audits, and honest coaching conversations, you'll help every team member grow and hold the team accountable to its goals. Own the admissions funnel. You'll manage your partner's enrollment pipeline end-to-end, monitoring contact rates, application completions, admit-to-start conversion, and census attendance. When the numbers dip, you'll dig into the data, diagnose the barriers, and drive the coaching and operational adjustments that get things back on track. Be the partner expert. You'll build deep expertise in your partner institution's admissions processes, policies, systems, and people — and become the first place your team turns with questions. You'll keep documentation current, train the team on partner-specific processes, and make sure changes reach your team fast. Represent PKH with our partner. You'll serve as the primary admissions subject matter expert in partner-facing meetings, prioritize and escalate student issues, and advocate internally for improvements that make the student experience better. Support what's next. As PKH grows, you'll help validate systems and workflows for new partner launches, ensure your team is set up for success, and collaborate across Student Success, Partnership Success, Operations, and Marketing.