Where can Instacart employees work remotely from?

US employees can work remotely from any state except Alaska and the US Territories, and Canadian employees from Ontario, Alberta, or British Columbia. Instacart has no return-to-office date, though a small set of roles such as Workplace Managers, IT, and Regional Ops must work from a specific location or time zone.

Does Instacart have offices, and do I have to use one?

Yes. Instacart keeps offices in San Francisco (its headquarters), Toronto, and New York City, and they are open to all employees to drop in whenever they choose. Working from an office is optional for most roles under the Flex First model.

How does Instacart keep remote teams connected in person?

Through Team Jams, in-person gatherings held a few times a year at the team, department, or company level, plus company-wide events. Attendance is optional and Instacart covers all travel expenses for these get-togethers.

What does Instacart provide for a home office setup?

Flex First includes a stipend to outfit your work-from-home setup and monthly internet reimbursements. Employees also get a monthly $100 personal wellness stipend, or the local equivalent, on top of the setup support.

What kinds of roles does Instacart hire remotely?

Recent openings skew heavily toward engineering, machine learning, and data science, alongside product, sales, finance, and people teams. Most postings are listed as remote across the United States and Canada, often as paired US and Canadian listings for the same role.

Principal Supply Chain Partner Manager

Instacart

Remote

Job Description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

We are looking for a Principal Supply Chain Partner Manager to join the Instacart Business & Supply Chain team. This is a senior individual contributor role for someone who operates at the intersection of strategy, enterprise partnership, and cross-functional leadership. You will own Instacart's most complex and highest-impact supply chain relationships, setting the strategic direction for how we engage with and grow our largest distributors and network partners.

Beyond managing a portfolio of partners, you will shape how the broader team operates — establishing playbooks, influencing product direction, and serving as a thought leader internally and externally. You will be a trusted advisor to C-suite stakeholders on the partner side and a key voice in executive conversations internally. This role requires someone who can navigate deep ambiguity, build consensus across competing priorities, and drive outcomes that are felt at the company level.

About the Team

The Instacart Business & Supply Chain team is a pivotal group within Instacart focused on serving the entire supply chain ecosystem with our technology solutions. This team's innovative strategies and dynamic industry relationships directly contribute to shaping our market presence and commercial success.

About the Job

Own the strategic relationship for Instacart's largest and most complex supply chain partners, including distributors, operating as their primary executive point of contact.
Define and drive long-term partnership strategies that align partner goals with Instacart's commercial and product priorities, unlocking growth at scale.
Lead and influence major cross-functional initiatives spanning Product, Finance, Marketing, Legal, Operations, and Partnerships — setting direction, resolving ambiguity, and holding teams accountable to outcomes without formal authority.
Shape the strategic framework for how Instacart approaches distributor and supply chain partnerships broadly, including developing scalable playbooks, partnership models, and go-to-market strategies adopted across the team.
Identify and develop net-new business opportunities — including new partner segments, product integrations, and commercial structures — that expand Instacart's footprint in the supply chain ecosystem.
Serve as an internal subject matter expert on supply chain dynamics, competitive landscape, and partner needs, regularly informing executive and product strategy.
Analyze complex, multi-variable datasets to surface insights that drive both individual partner growth and team-wide strategic decisions.
Represent Instacart in high-stakes external settings including executive negotiations, industry forums, and partner QBRs at the C-suite level.
Mentor and informally coach other partner managers, elevating the overall capability and strategic thinking of the team.

About You

Minimum Qualifications

10+ years of experience in strategic account management, management consulting, business development, or a related field, with a track record of owning complex, senior-level partnerships.
Demonstrated ability to develop and execute strategies that drive measurable, company-level impact.
Experience influencing executive stakeholders — both internal and external — without formal authority.
Exceptional analytical skills, with the ability to synthesize ambiguous data into clear strategic recommendations.
Outstanding communication and executive presence, including the ability to lead C-suite conversations and represent the company externally.
Proven ability to lead large, complex cross-functional initiatives from initiation through to results.

Preferred Qualifications

Deep expertise in supply chain, distribution, or retail ecosystems, with an established network of senior industry relationships.
Experience structuring and negotiating sophisticated, multi-year partnership agreements with significant revenue or operational implications.
Track record of building team-level frameworks, processes, or playbooks that scaled beyond individual impact.
Experience in a high-growth technology company navigating rapid change and undefined problem spaces.
History of influencing product roadmaps or company strategy based on partner or market insights.
Comfort operating in environments where the path forward is not prescribed — and a bias toward creating clarity for others.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$195,000—$206,000 USD

$187,000—$197,500 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$179,000—$189,000 USD

All other states

$163,000—$172,000 USD

Benefits & Perks

Health & Wellness

Health Insurance

Comprehensive medical insurance coverage provided to all employees.

Dental Insurance

Dental insurance bundled with comprehensive health coverage.

Vision Insurance

Vision coverage bundled with comprehensive health benefits.

Life Insurance

Standard employer-provided life insurance coverage.

Disability Insurance

Standard disability insurance coverage for short-term and long-term needs.

Wellness Programs

Physical and mental wellness programs including memberships and personal wellness support.

Mental Health Benefits

Mental wellness programs including memberships and stipends supporting employee mental health.

Fitness Stipend

A monthly personal wellness stipend usable on wellness, personal care, family, home, and more.

Financial

401(k) / Retirement Plan

Employer-sponsored 401(k) retirement plan for US employees and RRSP for Canadian employees.

401(k) Match

Employer matches 401(k) contributions for US employees and RRSP contributions for Canadian employees.

Equity / RSUs

Instacart roles include a new-hire equity grant and annual refresh grants.

Financial Planning

Origin financial planning services provided as a financial wellness benefit.

Time Off

Unlimited PTO

Flexible paid time off policy with no set cap on vacation days.

Sabbatical

Four week sabbatical at four years of service, called the "Four Year Fill-Up".

Remote & Equipment

Home Office Stipend

Work-from-home stipend provided to outfit home office setup for Flex First employees.

Internet Stipend

Monthly internet reimbursement for remote and Flex First employees.

Family & Care

Fertility Benefits

Modern family planning coverage that supports all family types and paths to parenthood.

Parental Leave

Paid parental leave available for all parents regardless of caregiver role.

Professional Growth

Learning & Development Budget

Customized internal learning programs paired with an annual professional development allowance for employees.

Culture & Perks

Employee Product Discount

Free Instacart+ membership granting grocery delivery discounts on the company's own product.

Charity Matching

Annual employee donation matching plus Carrot Credits donation funds granted to new hires and at anniversary milestones.

Volunteer Time Off

Paid volunteer weeks and community service opportunities through the Instacart Serves volunteer program, including a virtual volunteer session during onboarding.

Employee Resource Groups