Product Manager - Data Supply Health and Traffic

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

About the Team
Our Network Enablement and Access team works to unlock the potential of Plaid's network by broadening and deepening our connections with data partners. We build the capabilities that help data providers participate in the network, strengthen the quality and reliability of those connections, and enable great products and experiences for Plaid's customers.

Within Network Enablement and Access, the Data Supply Traffic and Health team owns how Plaid's requests flow to the data providers we depend on. We manage the load placed on each provider, the constraints that shape our access, and the fair allocation of capacity across Plaid's products and new initiatives. As paid access expands across the network, we also work to keep that traffic reliable, efficient, and cost-effective.

As the Product Manager for Data Supply Health and Traffic, you will establish and lead a new product area at the foundation of every Plaid product. You will define how Plaid allocates constrained provider capacity, scales traffic across products, and manages the economics of paid data access.

You will also optimize for data freshness, balancing timeliness with provider capacity and cost so Plaid's products can deliver better experiences to end users. You will own the strategy and roadmap, partner closely with engineering and data-provider teams, and turn technical, contractual, and commercial constraints into clear product priorities.

This is a highly analytical and cross-functional role for someone who enjoys creating structure where no established playbook exists. In your first year, you will build the operating framework for traffic allocation and fairness, develop a clear view of paid-access cost and efficiency, and establish the metrics Plaid uses to run and improve this area.

Responsibilities:

• Define and own Plaid's strategy and roadmap for data-supply traffic, health, and cost efficiency.
• Build and prioritize traffic-optimization initiatives, including opportunities created by evolving machine-learning models and strategic concessions negotiated with providers.
• Serve as the bridge between Plaid's data-provider relationship teams and internal product teams, translating provider constraints into internal priorities and product demand into clear asks of providers.
• Partner deeply with engineering and data teams to understand system behavior, evaluate technical trade-offs, and turn analysis into decisions.

• Establish and track the core traffic and cost metrics needed to operate the area, identify risks, and measure progress.

Qualifications

• 8+ years of experience, including 5+ in product management or equivalent founder/operator roles.

• Analytical rigor: You are comfortable working directly with data, cost models, and operational metrics to make and defend complex decisions.
• Deep technical fluency: You can reason about large-scale systems, load management, API platforms, and machine-learning models and engage engineers as a close product partner.
• Platform & systems thinking mindset: You think in systems, and design for reuse and the long term.
• Leadership, stakeholder influence, and communication :You should be comfortable working cross-functionally (engineering, data, product) and influencing without direct authority. You must be able to explain complex technical ideas to non-technical stakeholders, drive alignment, and make trade-offs crystal clear.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.