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Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.
AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
About this role:
We’re looking for a Renewals Manager to help us grow our revenue base and maintain best-in-class retention across EMEA. You’ll own a portfolio of 150+ enterprise renewals and act as the main contact for your customers, bringing a customer success mindset to every conversation.
Working closely with Customer Success and Account Executives, you’ll own the renewal process end to end, from strategy and planning through negotiation and contract execution. Your goal is on-time renewals and strong dollar-over-dollar renewal rates, and you’ll use each renewal as a chance to identify and drive upsells.
About your skills:
Account Management
Managing a portfolio of 150+ enterprise renewals while coordinating with Customer Success, Account Executives, Finance and Legal to meet customer needs.
Customer Retention
Building lasting customer relationships and spotting at-risk accounts early, so that every renewal drives repeat business and loyalty.
Account Strategy
Planning renewal scenarios with Customer Success Managers and Account Executives to maximise retention, multi-year commitments and growth.
What you’ll be doing:
Compensation
At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
This role is only available for hire in the UAE.
Posting Date
Posting Date: October 22, 2026
Application Window: October 22 - November 5, 2026
We anticipate the application window will be open until November 5 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice.
To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.
If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.
Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Mental Health Benefits
Employee Assistance Program
Wellness Programs
Disability Insurance
Life Insurance
401(k) / Retirement Plan
401(k) Match
Employee Stock Purchase Plan
Equity / RSUs
Performance Bonus
Commuter Benefits
Unlimited PTO
Paid Holidays
Company Shutdown Days
Home Office Stipend
Internet Stipend
Coworking Allowance
Fertility Benefits
Parental Leave
Learning & Development Budget
Employee Product Discount
Charity Matching
Entrepreneurship Encouraged
Employee Resource Groups
No. Coursera offers a choice of where to work, but its job postings also say the globally distributed team comes together intentionally for collaboration, complex problem-solving and key milestones. At least one current posting is explicitly hybrid: "This is a hybrid role in Denver or Austin." Check the location line on each posting before you apply.
Coursera lists home office reimbursement and connectivity support among its benefits, and its careers site says people working from home get the tools and support they need to build a home office. The company does not publish a dollar amount for either benefit.
Coursera's postings describe competitive, zone-based pay aligned to where you live. US postings name pay zones such as US-Z3 (which includes California, New York and Texas) and US-Z4 (which includes Florida, Arizona and Ohio). Total rewards also include bonus and RSU equity programs.
Coursera describes five stages: application, a recruiter chat, a hiring manager interview, panel interviews, and then offer and onboarding. The company says its interviews are structured and skills-based, and that it recruits across global locations.
Coursera covers tuition for degrees and extends learning access to employees' families. It also lists therapy, coaching, caregiving support, fertility benefits, an annual wellbeing stipend, generous parental leave, company-wide rest days and donation matching. Coursera does not publish figures for these benefits.
Coursera runs an annual Employee Engagement Survey. In 2025, 92% of employees took part, and the company says its engagement results beat the New Tech 1000+ benchmark.
