Sales Account Executive, Fixed Term Contract

📍London | 💰£67,000 Total OTE (base salary + commission) + Benefits | Hear from the team ✨Fixed-Term 12-month contract 📝

Our Business Banking team ⭐

Monzo Business is on a mission to make banking effortless for small businesses. We help people start, run and grow their businesses with simple, transparent banking and tools that reduce financial admin, so they can spend more time focusing on what matters most.

We're launching Monzo Business in Spain, initially focusing on sole traders and simple micro-businesses. While many customers will use a self-serve journey, we know there are moments where speaking to a real person can make all the difference.

As our founding Spanish Sales Account Executive, you'll be based in London as part of our UK Sales team, and working closely with Spain Go-To-Market, Product and Marketing teams. You'll combine hands-on sales with gathering customer insight — helping potential customers move forward while shaping the playbook for how Sales can best support our growth in Spain.

This is more than just a traditional Sales AE role focused solely on sales conversion. You will also have the opportunity to test, learn and influence how we build a safe, effective and scalable sales motion for Spain from the ground up.

🔑 You’ll play a key role by…

• Engage with prospective Spanish SMB customers through discovery calls, emails and messaging, and understand their business, challenges, goals and requirements.
• Be a product expert: fully understand Monzo's business banking products, features and services. Explaining Monzo Business's proposition, product capabilities and application process clearly, helping customers understand their next step without providing financial, tax, legal or regulatory advice.
• Drive full sales cycle, from early prospecting and qualification; to demos and sales;  to ensuring successful account switch and activation. Drive activation: not just closing, but ensuring new business customers are fully set up and onboarded.
• Understand and capture detailed customer objections and feedback. Turn customer conversations into structured and actionable learnings and insights by identifying recurring questions, unmet needs, and journey friction and more.
• Collaborate closely with Go To Market, Product and Marketing teams by collecting, analysing and sharing sales feedback to help teams make rapid and data-driven adjustments
• Manage a pipeline of leads with strong attention to data hygiene: timely follow-ups, accurate forecasting, deal tracking. Qualifying and prioritising opportunities, handling objections and following up consistently to help customers progress through their journey.
• Helping shape our Spain sales playbook, including messaging, qualification, objection handling, scripts and customer journeys. Help create and refine Spanish-language scripts, FAQs, objection handling and sales processes.
• Deliver outstanding service at every touchpoint: via phone, video, email, text or digital channels.
• Achieve sales targets: conversion, activations, revenue, engagement and other growth metrics as set by the commercial leadership.

🤩 We’d love to hear from you if…

• You have hands-on sales experience, ideally as an Account Executive, Sales Development Representative or Business Development Representative, and are comfortable qualifying opportunities, handling objections and following up with customers.
• Strong familiarity with Spanish culture, customer expectations and communication styles, and the judgement to adapt your approach accordingly.
• Fluent Spanish and English, with excellent written and verbal communication in both languages.
• Strong consultative communication skills: you listen carefully, ask thoughtful questions and explain complex topics simply.
• Ability to build trust with customers who may be unfamiliar with Monzo or uncertain about changing their banking setup.
• You have experience gathering, structuring and analysing commercial or customer data. You enjoy working cross-functionally and can turn what you're hearing from customers into useful insights for teams such as Product, Marketing, Operations, Risk and Compliance.
• You have experience selling to or supporting small businesses, ideally within financial services, SaaS or another complex service environment.
• You're excited by experimentation and comfortable working in an early-stage, fast-changing environment where you'll help shape processes and playbooks as well as follow them.
• You're highly organised, comfortable working with CRM tools or structured customer data, and bring strong judgement, integrity and customer care to every interaction.

Bonus points if you have experience with

• Selling to or supporting Spanish sole traders, micro-businesses or SMEs.
• Banking, payments or another regulated industry.
• Selling a new and unfamiliar product to market
• Customer research, voice-of-customer programmes, sales enablement or GTM experimentation.
• Background in consultative services. 

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰£67,000 Total OTE (base salary + commission)

📍This role is based in our London office with occasional flexibility to work remotely (in the UK)

ℹ️ Please note this will be a 12 month fixed-term-contract

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• 20 min recruiter call
• 30 min call with the Hiring Manager
• Take home task and in person task review
• 45 min behavioural interview

This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-OS1