Remote
US
$160K–$200K
💼Sales
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Senior Implementation Specialist
At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. Our product, CoLab, is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the largest engineering organizations in the world such as Ford, Johnson Controls, Komatsu, and Polaris in the industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries.
We're hiring our first Implementation Specialist to own onboarding delivery for CoLab's customers, ensuring teams are confident and capable when they go live. Your work is foundational to ensuring they engage, expand, and become long-time CoLab advocates.
You'll guide customers from signed deal to early adoption: configuring their environments, training users, and navigating the organizational change that comes with shifting how engineering teams collaborate. You'll partner closely with Customer Success Managers who own the long-term customer relationship, Customer Success Engineers who handle deep technical and workflow troubleshooting, Customer Education who builds the scalable learning content and Academy infrastructure, and Product who builds the in-product onboarding experience. Together, you'll make sure every customer is set up to realize real value with CoLab.
In your role you are focused on hands-on delivery. You'll work together closely with Customer Education, whose role is scalable enablement. Your pattern recognition from live implementations informs what education content gets built, and the resources they create make your implementations more efficient and consistent over time. As the onboarding function matures, the line between "what gets delivered 1:1" and "what gets delivered through self-serve education" will evolve, and you'll help define that together.
You'll also be building the onboarding function itself — the playbooks, processes, and infrastructure that make what works for one customer repeatable and scalable across many. If you're energized by the combination of hands-on customer delivery and the chance to architect how a growing company onboards, this is the role.
Health Insurance
Dental Insurance
Mental Health Benefits
Fitness Stipend
401(k) Match
Stock Options
Unlimited PTO
Home Office Stipend
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Mentorship Program
Team Events & Social Budget
Employee Referral Bonus
Employee Recognition Awards
Most of CoLab's open roles are remote-tagged for Canada, with several also open to the United States and broader North America. CoLab also lists two Europe-remote roles (Industry Strategy Manager and Key Account Executive) and one hybrid role based in St. John's, NL or Toronto, ON.
CoLab's careers page highlights health and dental coverage with the employer paying up to 100% of premiums, RRSP and 401(k) matching, stock options, unlimited PTO, a mental health benefit up to $1,000 per year, a home office stipend up to $1,000, and parental, maternity, or adoption top-up to 80% for 15 weeks.
CoLab raised a $72M USD Series C in November 2025, led by Intrepid Growth Partners, following a $21M Series B and a $17M Series A. That gives it a stable base for continued hiring and growth.
CoLab is hiring across engineering (Mechanical Engineer, Forward Deployed Engineer, Senior Back End Developer, Senior Full Stack Developer), sales (Key Account Executive, Director of Sales, Major Account Director), customer success (Strategic CSM, Senior Implementation Specialist), and marketing (Senior Director Growth Marketing, Senior Product Marketing Manager).
CoLab runs a CoLaborator of the Week program, announced by the CEO at the company-wide weekly meeting with a gift card, alongside quarterly performance reviews and a referral bonus of $750 to $9,000.
