Senior Partner Manager, France

About The Role

As Senior Partner Manager, you will own the partnership relationship with IKEA France end-to-end and  will be the primary point of contact for IKEA in France. This will involve owning the performance targets and general operations needed to reach ambitious growth targets. This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication.

Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. French native speaking and excellent English language skills are mandatory.

Responsibilities

• Acting as the primary contact for IKEA France and managing day-to-day communication
• Understanding IKEA’s goals, challenges and business environment
• Handling operational delivery with cross-functional teams (Customer experience, Fulfillment, After sales...)
• Scheduling regular check-ins to review performance, process optimization, gather feedback and align on a common goal and roadmap.
• Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions. 
• Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as on-the-ground direct actions.
• Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of Taskrabbit’s values, brand, and products Taskrabbit in a multitude of strategic, tactical, and operational forums to drive growth.
• Own and drive key commercial KPIs including Jobs Requested, QFR, AOV, and Net Revenue
• Build strong relationships with national teams and store managers through regular store visits.

Requirements

• Proven experience in account management or client relationship management, with a track record of owning and growing a key partner or client relationship
• Adaptive and problem solver
• Demonstrated ability to manage ambiguity
• French native speaker
• Excellent English language skills 
• Paris based mandatory 
• Bachelor’s degree
• Min 5 years professional experience, preferably including a mix of retail and partner management/account management
• Analytical and operational execution skills. 
• You’re comfortable operating at a fast pace in an entrepreneurial environment.
• This is a role that requires regular travel within France (and London occasionally)

Please note: The successful candidate will be employed via Rippling, acting as the Employer of Record (EOR), and will not be a direct employee of Taskrabbit. This position operates under a labor portage (portage salarial) model with a maximum contract duration of 36 months.

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.

The base pay range for this position is €63,000 - €80,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.