Is Dropbox fully remote, or will I ever need to go to an office?

Remote is the primary way of working, but Dropbox keeps on-demand Studios and workspaces you can use at no cost, and teams typically gather in person for offsites of 2 to 3 days per quarter, with roughly 5 to 10% travel being typical. In-person time is intentional and community-focused rather than a return-to-office requirement.

What does async by default look like day to day?

You work a nonlinear schedule of your own design, anchored by core collaboration hours that overlap across time zones, and written asynchronous communication is preferred over meetings to protect focus time. Dropbox also publishes free 4-week courses on its careers site teaching best practices for thriving in distributed work.

How does Dropbox set pay for remote roles?

Pay is geo-based: salary ranges are published in job postings, segmented into three US zones plus country-level ranges for Canada, Poland, and Mexico. The zip code of your remote work location determines which metropolitan pay range applies.

Which benefits stand out for remote employees?

Highlights include a 401(k) match of dollar for dollar up to $6,000 per calendar year, which Dropbox states in its SEC filings, plus a quarterly perks allowance usable for childcare, wellness, ergonomics, and learning. There is also a cell phone and internet allowance, access to the Peloton Corporate Wellness Program, and paid parental and family leave with adoption and surrogacy support. Dropbox publishes an amount for the 401(k) match only, and says further benefit details are available on request.

Do employees actually like the Virtual First model?

Recent internal surveys on the careers site report that 87% of employees are happy with the current balance of in-person and virtual experiences and 90% feel they have colleagues they can trust. It suits people who value autonomy, strong written communication, and deliberate rather than constant in-person contact.

Regional Sales Strategy & Operations Manager

Job Description

Role Description

We are looking for a data-driven, systems-thinking Sales Operations Manager to own the operating infrastructure that powers our go-to-market engine. In this highly visible Individual Contributor role, you will serve as the backbone of a regional Sales organization and translate go-to-market strategy into an executable operating model.

You will act as the primary regional business partner for sales executives, supporting all routes to market within the region. You will own or coordinate supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans.

You’ll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations. Your top priority each day will be to ensure excellence in execution and reporting on our regional goals.

Responsibilities

Influence and execute regional go-to-market strategy across Direct and Channel routes while coordinating with global counterparts to improve consistency and scale.
Own the operating cadence across the APJ region, including territory management, account segmentation, forecasting governance, pipeline inspection, business reviews, and performance visibility, delivering executive-ready insights that drive forecast accuracy, balanced sales coverage, and operational excellence.Partner with regional Sales leaders across all routes to market to improve forecast accuracy, pipeline health, sales coverage, deal quality, and operational execution.
Work in close partnership with the Chief Business Officer’s organization and the GTM Strategy & Programs team to connect regional Sales Operations to company-wide priorities, provide timely inputs for executive reporting, and ensure consistency across regional and corporate operating cadences.
Lead end-to-end coverage design, including segmentation, book cutting, territory planning, account assignment, capacity planning, and quota allocation in partnership with Sales Leadership, Compensation, Finance, Systems, and Analytics.
Own CRM QA and hygiene for the supported region, including SFDC hierarchy management, pipeline quality, process compliance, forecast integrity, deal quality investigations, and exception resolution.
Partner with leadership on pipeline inspection, forecasting, and opportunity assessment, and build executive-ready reporting, dashboards, MBR/QBR readouts, and business insights that help leaders identify risks and make better decisions.
Partner with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate recurring workflows and continuously improve how the team operates.
Support organization design, interim coverage plans, role changes, new-hire onboarding, SPIF development and administration, and Channel deal registration as part of the regional operating model.

Requirements

8+ years of experience in sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
4+ years of experience working with executive stakeholders.
Experience leading territory planning, account segmentation, forecasting, pipeline inspection, and annual sales planning processes.
Deep understanding of quota planning, sales capacity modeling, and quota governance, with the ability to align quotas to business strategy and commercial objectives.
Experience using AI, automation, and analytics tools to improve forecasting, pipeline inspection, reporting, and workflow efficiency, with the ability to validate outputs and apply sound business judgment before making recommendations.
Proven experience supporting Sales Operations in APJ, with a strong understanding of the complexities of operating across diverse markets and balancing regional consistency with local business needs.
Professional working proficiency in English and Japanese is required as this role regularly collaborates with global teams

Preferred Qualifications

Experience supporting executive operating cadences (e.g., Weekly Business Reviews, Forecast Calls, Quarterly Business Reviews) for senior sales leadership.
Experience designing or optimizing territory, account segmentation, or book-of-business models for high-growth SaaS organizations.
Experience developing quota methodologies, allocating quotas, and partnering with Sales Leadership and Finance to align quotas with territory design, capacity planning, and business objectives.
Experience supporting multiple sales motions (Direct, Channel, Self-Serve, Enterprise) across global or multi-region organizations.
Strong proficiency with Salesforce, Tableau, SQL, or similar business intelligence and CRM platforms.
Experience operating in a high-growth or transformational environment where Sales Operations played a strategic role in scaling the business.

Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

Awareness: Understand yourself and others.
Judgment: Evaluate information and make decisions in complex situations.
Adaptability: Learn, adjust, and stay effective through change.
Connection: Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.

Benefits & Perks

Health & Wellness

Health Insurance

Dropbox offers medical coverage; its US careers page links to Anthem and Kaiser plan information.

Dental Insurance

Dropbox offers dental coverage as part of its employee benefits.

Vision Insurance

Dropbox provides vision coverage as part of its medical, dental, and vision benefits.

Mental Health Benefits

Dropbox offers mental-health support through Modern Health, including coaching and therapy options.

Life Insurance

Dropbox provides life insurance with AD&D coverage included.

Disability Insurance

Disability coverage is included in the benefits package.

Flexible Spending Account (FSA)

Pre-tax flexible spending accounts are available for healthcare and dependent care expenses.

Health Savings Account (HSA)

A health savings account is available to employees.

Pet Insurance

Dropbox offers pet insurance coverage for employee pets.

Gender Affirming Care

Health coverage includes transgender healthcare benefits supporting gender-affirming treatments.

Fitness Stipend

Dropbox provides free access to the Peloton Corporate Wellness Program plus a gym and wellness reimbursement.

Wellness Programs

A quarterly perks allowance covers wellness, caregiver support, productivity, ergonomics, learning, and groceries.

Employee Assistance Program

Dropbox provides an Employee Assistance Program with confidential counseling and support resources.

Financial

401(k) / Retirement Plan

Dropbox offers a 401(k) retirement plan with a Mega Backdoor Roth after-tax contribution option.

401(k) Match

Dropbox matches employee 401(k) contributions dollar for dollar, up to $6,000 per calendar year.

Equity / RSUs

Employee restricted stock units generally vest quarterly over four years.

Performance Bonus

All regular employees are eligible for a corporate bonus program or sales incentive (target included in OTE).

Time Off

Unlimited PTO

Dropbox offers an unlimited PTO policy for vacation and personal time.

Unlimited Sick Days

Dropbox provides unlimited sick leave separate from vacation PTO.

Paid Holidays

Dropbox provides paid holidays in addition to PTO.

Military Leave

Dropbox provides dedicated paid military leave for employees serving in the armed forces.

Remote & Equipment

Company Equipment

Dropbox provides a custom work station and company phone for employees.

Company Offsites / Retreats

Dropbox prioritizes quarterly in-person collaboration for team building, brainstorming, or planning.

Coworking Allowance

Dropbox provides access to On-Demand workspaces and Studios at no cost to employees.

Family & Care

Parental Leave

Dropbox supports families with paid parental and family leave, assistance for adoption and surrogacy, and access to resources for both child and adult back-up care.

Adoption Leave

Dropbox provides adoption and surrogacy assistance alongside paid parental and family leave.

Fertility Benefits

Assistance for adoption and surrogacy for growing families.

Childcare Support

Access to back-up care for both children and adults, plus assistance for adoption and surrogacy.

Professional Growth

Learning & Development Budget

Dropbox provides a continuing education stipend, tuition reimbursement, online course subscriptions, Dropbox-sponsored tech talks, and Lunch and Learns; learning is also an eligible category under the quarterly perks allowance.

Mentorship Program

Dropbox runs a structured mentorship program for employees plus apprenticeship programs.

Defined Career Pathways

Dropbox publishes an Engineering Career Framework describing level expectations and growth.

Culture & Perks

Charity Matching

Dropbox matches employee charitable donations.

Employee Product Discount

Employees receive exclusive discounts with partnered companies and on Dropbox products.

Employee Resource Groups

Dropbox supports Employee Resource Groups (ERGs) and a Dropbox Neighborhood community program for connection across the global workforce.

Employee Recognition Awards

Dropbox runs a formal employee awards program to honor work and contributions, supported by quarterly engagement surveys.