Remote
Canada
$139K–$199K
💼Sales
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At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job posted: 8/28/2026
Location: Remote Central & South America- Pacific Time (PST) working hours required
Hi there!
Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most.
We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations.
You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning.
You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience.
AI is changing how customers design and operate automations. You’ll help them move beyond surface-level terminology and make responsible implementation choices.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
USD 55,000 - 82,600
Annually
Wellness Programs
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Mental Health Benefits
Flexible Spending Account (FSA)
Performance Bonus
Equity / RSUs
401(k) Match
Profit Sharing
Unlimited PTO
Unlimited Sick Days
Work From Anywhere
Home Office Stipend
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Conference Attendance
Mentorship Program
Defined Career Pathways
Employee Resource Groups
Team Events & Social Budget
Employee Recognition Awards
Volunteer Time Off
Zapier hires across 40+ countries and has a formal global mobility policy that supports travelers, digital nomads, and long-term international moves. Roles are not tied to a specific country or timezone unless an individual listing says otherwise.
Zapier uses global-parity compensation, so pay is based on the role rather than discounted by where you live. Total compensation also includes equity or a cash-equivalent plan depending on location, plus company-wide profit sharing.
New hires receive a $3,500 Work Well Budget for home-office setup, $50 per month toward phone and internet, and $500 per year for software. There is also a $2,000 per year learning and development budget for courses, coaching, and conferences.
Zapier offers unlimited PTO, and most employees take around 25 days a year, alongside unlimited sick days and 14 weeks of paid leave for all new parents. Longer-tenured employees can also take a sabbatical.
Health, dental, vision, disability, and mental-health coverage are included, along with an Employee Assistance Program and an FSA. For growing families, Zapier covers fertility support through Carrot for all paths to parenthood.
Zapier suits people who do their best work with autonomy and strong written communication, since collaboration is async-first across time zones. A 401(k) with a 100% match on the first 4% (for US, UK, and Canada employees) and structured career pathways through the Next Play program support building a long-term remote career.
