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About Us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
We are seeking a Staff Product Designer who can lead high-impact product design work across multiple teams, connect adjacent product experiences and turn complex problem spaces into coherent shipped outcomes. You have spent 8+ years designing complex digital products, ideally including SaaS, B2B, platform, workflow-heavy, AI-enabled or similarly sophisticated product experiences.
As a staff individual contributor, you will operate across product areas where the right solution depends on more than one roadmap, team or feature brief. You will partner deeply with Product, Engineering, Data, Research, Design leadership and customer-facing teams to frame the right problems, define product experience direction and help teams move from ambiguity to high-quality execution.
This role requires exceptional craft, strong product judgment and the ability to balance strategic influence with hands-on design work. You should be comfortable defining experience direction, mapping complex workflows, prototyping new interaction models, strengthening shared patterns and helping teams preserve quality through implementation.
Design systems are an important part of this role, but not the whole role. You will use systems, patterns, accessibility standards and reusable components to connect product experiences while still leading original, customer-centered design work for high-impact product areas.
Experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration is mandatory. Applications without a portfolio will not be considered.
USD 190,000 - 240,000
Annually
Health Insurance
Vision Insurance
Disability Insurance
Dental Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) / Retirement Plan
401(k) Match
PTO / Vacation
Paid Holidays
Bereavement Leave
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Conference Attendance
Mentorship Program
Most HighLevel roles are remote, and working from its Dallas or Tampa hubs is an option rather than a requirement. The exception is some Dallas-linked roles, which are posted as hybrid or expect frequent in-office time in Dallas. Check the location notes on the specific posting.
HighLevel's culture page talks about working from anywhere, but its job postings are tied to a specific country rather than open worldwide. Check the country named on the posting before applying.
The careers page lists employer-paid health and vision insurance, short-term disability coverage, a company-matched 401k, and a generous PTO policy that includes paid family leave and holidays. The Life at HighLevel page adds mental health support, educational stipends, mentorship and leadership programs. HighLevel notes that benefits vary by location, and the published list includes US-specific items such as the 401k.
For US roles, generally yes. Most of HighLevel's US job postings state an annual base salary range. Postings for roles based outside the US typically do not include one.
It depends on the role. HighLevel's postings, especially in design, often describe collaborating across US and India time zones. Some India-based roles set fixed shifts that overlap US business hours. Check the posting for any stated working hours.