Remote
Anywhere
$185K–$195K
🤝Partnerships
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Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.
The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.
The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:
The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:
The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts.
The TAM Leader ensures the team consistently shortens time to value for new accounts by:
The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse.
The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes:
The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners.
The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs.
The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account.
The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR.
Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager.
Common indicators of TAM Leader effectiveness include:
This section documents the tools and systems used by the Technical Account Management team. It is intended to be kept up to date as tooling evolves.
The TAM Leader is accountable for the full combined book the function covers, not a single portfolio:
TAM Standard (Pooled)
TAM Premium (Dedicated)
The TAM Leader owns tier decisions, the quarterly refresh of this mapping, and any leadership-discretion exceptions.
To keep the function focused and scaling, the TAM Leader does not:
A world-class Technical Account Manager Leader at Supabase has done the individual TAM job well and now wants to multiply it across a team.
The Technical Account Manager Leader exists to make sure every account and partner relationship the TAM function is accountable for — the full Draft TAM Accounts book and the entire Partner Mappings coverage — has a technical owner, and that the team delivering against it keeps getting better.
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Dental Insurance
Vision Insurance
Equity / RSUs
Flexible Hours
PTO / Vacation
Paid Holidays
Work From Anywhere
Coworking Allowance
Home Office Stipend
Company Offsites / Retreats
Learning & Development Budget
The careers page lists 100% health coverage for employees and 80% coverage for dependants.
Yes. Supabase offers a tech allowance to cover any technology you need for your work setup, plus an annual professional development allowance for courses, books, conferences, and continuous learning.
People who are comfortable with high ownership and self-direction. The company's Batteries Included value expects intrinsically motivated people who care about quality, and its asynchronous model means you are trusted to decide your own pace and how you deliver.
Openings skew heavily toward engineering, including Postgres, edge functions, CLI and SDK development, site reliability, and developer relations, alongside design, sales, and support roles. All positions are remote.
