Remote
US
$90K–$110K
🤝Customer Success
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The big picture: Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring a Client Success Account Manager to support our advertising team!
Why it matters: In this role, you will join the Client Success team, leading post-sale account management for new and existing growth accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap. This role requires a competent level of expertise, including the ability to apply skills independently in common situations, understand the broader business context, and contribute effectively with occasional support. A revenue mindset is key, as you will help drive client retention, identify growth opportunities, and support media planning efforts to maximize long-term value for both the client and Axios.
Go deeper: This role will serve as a trusted partner to many clients who are new to Axios, ensuring they feel confident and supported from day one. The ideal candidate will have the ability to quickly learn and articulate how Axios’ products work, guiding clients and agency partners through each stage of the post-sale process. They will work closely with stakeholders, providing clear communication, proactive solutions, and a high-touch service experience every step of the way.
Working closely with multiple cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations), you will develop and execute a wide range of campaigns across the Axios product suite. You’ll also work with your Client Partnerships colleagues to support media planning, proposals, and renewal activities.
Worthy of your time: Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission. They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and support for colleagues.
This person should have 1- 2 years of client-facing digital campaign management experience, including planning and execution, while demonstrating the following attributes:
Important: Starting salary for this role is in the range of $75,000- $85,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits.
Axios is committed to embracing artificial intelligence as a core part of how we work. All team members are expected to actively develop AI literacy and use AI tools to enhance their productivity, creativity, and efficiency. We invest in ongoing learning to ensure every employee is equipped to responsibly and effectively integrate AI into their daily workflows.
Axios is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.
USD 75,000 - 85,000
Annually
Health Insurance
Health Savings Account (HSA)
Dental Insurance
Vision Insurance
Mental Health Benefits
Flexible Spending Account (FSA)
Life Insurance
Disability Insurance
Employee Assistance Program
Fitness Stipend
401(k) / Retirement Plan
Pay Transparency
Parental Leave
Fertility Benefits
PTO / Vacation
Paid Holidays
Learning & Development Budget
No. Axios is Remote-First: most current openings are posted as fully remote, but a minority are anchored to a named metro, mostly local advertising sales and some events work. The local advertising ads state outright that in-market presence is essential. Arlington, Virginia is the only physical office Axios names on its own job board, and one evergreen talent-pool posting for the events team is listed as hybrid in Washington DC.
No. Every open requisition carries an internal location value of "USA," and there is no visa or sponsorship language anywhere on the job board. Inside the country there are no state-level exclusions, though individual roles sometimes carry a regional tag such as East Coast, and Axios publishes no company-wide timezone overlap requirement.
Flexible Schedule
Home Office Stipend
Team Events & Social Budget
Employee Resource Groups
Sick Days
Pay is location-based by stated policy: the company says its "compensation philosophy takes into account the cost of labor differentials across the country," so a posted range is a national envelope and the slice you are eligible for depends on where you live. Two practical consequences. Bands are wide, with published examples such as $100,000 to $150,000 and $75,000 to $125,000. And Axios posts a range even in states with no pay disclosure law, including Texas and Florida listings, so nearly every opening arrives with a number attached.
The benefits block on nearly every posting lists a 401(k) with employer match (the match percentage is not published), PPO and high-deductible health plans with an employer HSA contribution, dental and vision, 12 weeks of paid primary caregiver leave, one mental health day per quarter, an annual learning and development stipend, and a $100 monthly work-from-home stipend, the only dollar figure in that list. There is also the Axios Family Fund, which employees can draw on for financial support during hardship or emergencies. Equity is not part of the package: no live posting lists stock or options.
Editorial dominates the board by volume, especially Axios Local reporters and editors, plus subscription verticals under Axios Pro and beat roles such as defense. The revenue side hires client partnerships, client success, and growth marketing, including city-based local advertising sellers. There is also a product and technology group covering software engineering, analytics engineering, and engineering management, along with Axios Live events staffing and finance roles.
Axios publishes three employee values: "Axios first: Put colleagues and the cause above yourself. Humility wins," "Excellence always: Hunger to be the very best at what you do," and "Candor: Be candid, respectful and maintain a high degree of integrity." Candor is stated under the same name in the company value set too, defined there as remaining "direct and candid in respectful but unambiguous ways," so direct feedback should be expected as a norm rather than a surprise.
