Overview of the role:
We’re on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched by the digital revolution, and PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a Bilingual Quebec Licensed Insurance Advisor to help us build the future of insurance in Canada and beyond.
On a typical day, you’ll be educating our customers on their insurance needs by answering challenging questions, dealing with advanced customer cases, and guiding them through our different products. You will be on the front lines of PolicyMe: managing all inbound leads through their policy applications, and ensuring they get the coverage they need (and feel good about the process) via phone, SMS and email!
How it is different from a typical insurance advisor role:
This is an opportunity to be part of a dynamic and rapidly growing startup, with opportunity for upward mobility. Be involved in discussions across the organization on how to streamline operations, improve the customer experience and build innovative insurance products. Ride a wave of industry disruption, instead of fighting against it!
Reports To: Customer Success Manager
PolicyMe's job postings describe a remote-first culture that attracts talent from across Canada. Each posting states its own location, so check it before applying.
Will I ever need to meet the team in person at PolicyMe?
Not day to day, because PolicyMe has no in-office mandate. The company does pay to bring all employees together in person twice a year for experiential socials.
How much time off does PolicyMe offer, and when do benefits start?
PolicyMe offers four weeks of paid time off, which its job postings state as 20 vacation days. Its comprehensive benefits plan is available from day one, and job postings say PolicyMe pays the premiums in full.
Does PolicyMe share salary information up front?
Many PolicyMe job postings include a pay range, stated as total target cash, so check the posting you are interested in. The careers page also says PolicyMe reviews total compensation every year for competitiveness and fairness.
How does PolicyMe support career growth?
Job postings list a learning and development budget, a separate AI tooling budget, performance reviews twice a year, and ongoing feedback between reviews.
What does PolicyMe look for in its team?
Its stated values include being able to "do a lot with a little," making "time to help colleagues succeed," and being "always open to feedback."
