Remote
Anywhere
$20K–$100K
🤝Customer Success
Early Access — Help us improve! Share your feedback.
We use cookies to improve your experience and measure how our site is used. Learn more.
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.
AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
As a Customer Success Manager, your role is to ensure the success of our customers by serving as a trusted advisor and guiding them towards their desired outcomes. Your effectiveness will be measured by your adept management of client relationships and your ability to enhance customer satisfaction. Operating in a cross-functional capacity, you can anticipate collaborating with teams across Sales, Marketing, Content strategy, Product and Learner Operations, all working cohesively towards the shared goals of Coursera's growth and long-term success. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.
If this opportunity interests you, you might like these courses on Coursera:
Compensation
At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
This role is only available for hire in the UAE.
Posting Date
Posting Date: October 30, 2026
Application Window: October 30 - November 5, 2026
We anticipate the application window will be open until November 5 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice.
To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.
If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.
Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Mental Health Benefits
Employee Assistance Program
Wellness Programs
Disability Insurance
Life Insurance
401(k) / Retirement Plan
401(k) Match
Employee Stock Purchase Plan
Equity / RSUs
Performance Bonus
Unlimited PTO
Paid Holidays
Company Shutdown Days
Home Office Stipend
Internet Stipend
Coworking Allowance
Fertility Benefits
Parental Leave
Learning & Development Budget
Employee Product Discount
Charity Matching
Entrepreneurship Encouraged
Employee Resource Groups
No. Coursera offers a choice of where to work, but its job postings also say the globally distributed team comes together intentionally for collaboration, complex problem-solving and key milestones. Some roles are tied to a country, a city or a hybrid office arrangement, so check the location line on each posting before you apply.
Coursera lists home office reimbursement and connectivity support among its benefits, and its careers site says people working from home get the tools and support they need to build a home office.
Coursera's postings describe competitive, zone-based pay aligned to your location, experience and role level. US roles fall into four pay zones, with the San Francisco Bay Area in US-Z1 and the NYC and Seattle metro areas in US-Z2. Total rewards also include bonus and RSU equity programs.
Coursera describes five stages: application, a recruiter chat, a hiring manager interview, panel interviews, and then offer and onboarding. The company says its interviews are structured and skills-based, and that it recruits across global locations.
Coursera covers tuition for degrees and extends learning access to employees' families. It also lists therapy, coaching, caregiving support, fertility benefits, an annual wellbeing stipend, generous parental leave, company-wide rest days and donation matching.
Coursera runs an annual Employee Engagement Survey. In 2025, 92% of employees took part, and the company says its engagement results beat the New Tech 1000+ benchmark.
