Remote
Anywhere
🎧Support
Early Access — Help us improve! Share your feedback.
We use cookies to improve your experience and measure how our site is used. Learn more.
Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.
The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.
Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.
As a Customer Support Senior Associate you will:
What you bring
You’ll thrive in this role if you:
Who you’ll be working with and reporting to
You’ll report to our Customer Support Lead and work closely with teams across all departments in Pleo. Our team is highly collaborative and dedicated to giving our customers the best experience possible. You’ll also have the chance to partner with teams across other departments such as Customer Success & Product to ensure success.
How you’ll develop in this role
In your first 6 months at Pleo, you’ll:
We’re committed to helping you develop your career, whether that means taking on more advanced support tasks, stepping into leadership, or becoming a subject matter expert within a certain product area.
Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Mental Health Benefits
Equity / RSUs
PTO / Vacation
Paid Holidays
Flexible Schedule
Home Office Stipend
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Free Snacks & Drinks
Remote roles have location-specific eligibility. Check the countries named in the individual posting; Pleo also offers office-based hybrid arrangements.
Pleo's job postings list 25 days of holiday plus your local public holidays, with the option to buy 5 additional days of holiday through salary sacrifice. The careers page also describes flexible hours and guilt-free time off.
Pleo offers private healthcare through Vitality, Alan or Médis depending on location, free mental health and wellbeing support through MyndUp including same-day sessions, and paid parental leave.
Yes. Pleo says its people are scattered across the globe but get together regularly for company-wide Team Camps. The careers page also lists home office supplies for remote employees, while office-based staff get weekly breakfasts, lunch on their work days and Pleo Dinners.
English is Pleo's company language, according to its job postings, though some sales roles are tied to a specific language market, so check the posting. The careers page also says every single application is reviewed by a human, and its job postings list belonging@pleo.io as a contact for questions about diversity and inclusion.
